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  Click here to go to the first staff post in this thread.   Thread: Match time no bonus and formation button

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  1. #1
    Moderator casper™'s Avatar
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    Hi, ibangali.

    Assuming you have a good internet connection, that could be the cause of these problems.

    Try this, logout and in again that may result and solve the issues. If not contact the support, tapping (?) button and do not forget to include the screenshots in your report.
    ibangali likes this.
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  2. #2
    Pro ibangali's Avatar
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    Quote Originally Posted by casper™ View Post
    Hi, ibangali.

    Assuming you have a good internet connection, that could be the cause of these problems.

    Try this, logout and in again that may result and solve the issues. If not contact the support, tapping (?) button and do not forget to include the screenshots in your report.
    I think you read what I wrote above, anyway writing again:

    Yes, I tried to logged out and in, like I use fb a/c through web then logged out close the browser, use apple id through iPad (wifi network), logged out use again apple id through iPhone (LTE network), logged out go back to web, back and forth all same.

    well what about end or last day screen comes on day 9?

    If I have to inform support then why do have this forum bug section; if they not read this then support also helpless.
    thanks
    Last edited by ibangali; 12-18-2017 at 06:20 PM.
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  3.   Click here to go to the next staff post in this thread.   #3
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    Hi ibangali,

    Thank you for the screenshots. We've forwarded it to the team and let you know when I have more info. Are you still experiencing the preseason screen on a season day 10?

  4.   This is the last staff post in this thread.   #4
    Administrator SausyFC's Avatar
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    Quote Originally Posted by ibangali View Post
    I think you read what I wrote above, anyway writing again:

    Yes, I tried to logged out and in, like I use fb a/c through web then logged out close the browser, use apple id through iPad (wifi network), logged out use again apple id through iPhone (LTE network), logged out go back to web, back and forth all same.

    well what about end or last day screen comes on day 9?

    If I have to inform support then why do have this forum bug section; if they not read this then support also helpless.
    thanks
    Hello ibangali,

    As another note, the support team when contacted from the game can dig deeper while investigating, as casper correctly points out.

    SausyFC