When the support or admins say that this is a connection problem - this is a lie! because everything is simple - install the old version and there the green rests gives you a look at the advertisement. this is the problem of the game. there is an opinion that it is deliberate - that you would spend all your savings (tokens and green rests) and put real money into the game. ignoring and not resolving during the season of this problem gives a very large weight to this opinion.