I'm looking for Answers

[Siddas]

Well I've bit my tongue long enough it's time for Nordeus to put it's member first.
first thing i want to say is the mobile support team is a absolute joke and they need to start listening to what people ask rather than being very lazy with copy and paste answers. Some of the replies i get you would think i was talking to them in a foreign language.
Some of them don't have a clue about the game or what you are even trying to ask them.
I still have unanswered questions from over 2 weeks ago (yes they are busy especially now but 2 weeks is a disgrace)

I'm sitting here today with a boatload of bugs (yes i know it's not just me but I'm speaking for everyone here)

I like the game
I have TopEleven addiction
I spend many hours a day on here
so in a nutshell i put my effort in. i try my best to compete.
but I'm starting to think why am i doing this when the game itself is not giving me back my efforts. they take my money yet don't give me the service I'm looking for.
I'm not a moaner, I'm not a person who will jump on something that goes instantly wrong and start saying throwing my toys out the pram.
Al i want to do is play the game.

Bugs:
1.Home Attendance Bonus It's been over 2 weeks now and still my home attendance bonus is wrong. all my home games are full attendance.one day i get 1% then 2% other days 0%. (I have contacted support they say its a visual thing only. Okay if it was a visual thing only why does my total possession bonus only read +8 for the home team is that only visual too? )

2. Adverts My game is dieing because of this. I was buying tokens i was getting my full quota of 25 Greens 5 Morale. This season i have bought no tokens and suddenly my Ads dry up. coincidence or something fishy going on?
What makes it funny to me is i can get morale packs with ads but rest packs no and no i didn't get my full amount for the day.
I would like someone to come out and explain the situation on these ads from Nordeus but for some reason they keep hiding away in the corner with no explanation. If i can't get them fine i will hold my hands up. what i don't want to do is keep coming back every bleeding hour to see if i can get 1 rest pack. I don't want to download previous versions, I don't want to press this to make this other thing happen. I want it how it should be by simply pressing the rest icon and receive my Ad watch it and get my rest pack.
tell me the answer please CAN I GET THEM OR CAN'T I i don't want to run around in circles all day it's like playing the crystal maze in finding a green pack and when you get one its like gold.

3. Games are still not playing at the correct times (I think everyone knows about this one)

Then my new one for today !

4. Stats pages not showing and crashing my game





If this is my laptop so be it but I've never seen them before.
but I'm 99% this is a game issue rather than mine.

Other than that everything is fine today lol.

I would like a Mod or Admin to get someone from Nordeus to come on the forum and explain some of the members problems because mobile support is like talking to a brick wall and my grass grows a inch before i get a reply which then is usually answered with nothing to do with what i asked in the first place.

We need to work together on this and Nordeus its time to come out and give us some answers.
end of the day you need us (Members) more than we need you !