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  1.   Click here to go to the next staff post in this thread.   #1
    Administrator SausyFC's Avatar
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    Optimizations and tests are performed regularly with video offers for balancing and fairness, and as ever, availability varies; these are dynamic.

    These optimizations include an individual daily offer limit cooldown of 24 hours, which is occurring beginning once you’ve reached your daily limit, and not on Top Eleven’s daily update. This is a means of ensuring that Managers aren’t given an advantage.

    As soon as we have further solidified parameters we can share, we will communicate them in General with a stuck thread.

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    Quote Originally Posted by SausyFC View Post
    Optimizations and tests are performed regularly with video offers for balancing and fairness, and as ever, availability varies; these are dynamic.

    These optimizations include an individual daily offer limit cooldown of 24 hours, which is occurring beginning once you’ve reached your daily limit, and not on Top Eleven’s daily update. This is a means of ensuring that Managers aren’t given an advantage.

    As soon as we have further solidified parameters we can share, we will communicate them in General with a stuck thread.
    Was this reply pulled out of supports supply of bog standard fob offs?
    I'm not needing a cool down period......because I'm getting either no videos or they freeze/crash the app resulting in a reinstall. This is on iOS.
    Sigh.
    Sorry Saucy, but this has happened before. No one knew WTF was happening then, and no one will now.
    My, aren't you having a busy weekend.
    Off to my next match.
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    Famous Der_Ryan_M's Avatar
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    Quote Originally Posted by SausyFC View Post
    Optimizations and tests are performed regularly with video offers for balancing and fairness, and as ever, availability varies; these are dynamic.

    These optimizations include an individual daily offer limit cooldown of 24 hours, which is occurring beginning once you’ve reached your daily limit, and not on Top Eleven’s daily update. This is a means of ensuring that Managers aren’t given an advantage.

    As soon as we have further solidified parameters we can share, we will communicate them in General with a stuck thread.
    Why are there advantages for managers when the videos reset when the server resets? And now suddenly there has to be a 24h cooldown? This makes no sense to me.

    Also today there were no videos to restore players condition in training, button disappeared.

    Also there is an issue with the videos that end automatically (you don't need to press X) - you sometimes also get 1 Token from them which makes no sense.
    Last edited by Der_Ryan_M; 10-20-2018 at 04:14 PM.

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    Rookie pele's Avatar
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    Quote Originally Posted by SausyFC View Post
    Optimizations and tests are performed regularly with video offers for balancing and fairness, and as ever, availability varies; these are dynamic.

    These optimizations include an individual daily offer limit cooldown of 24 hours, which is occurring beginning once you’ve reached your daily limit, and not on Top Eleven’s daily update. This is a means of ensuring that Managers aren’t given an advantage.

    As soon as we have further solidified parameters we can share, we will communicate them in General with a stuck thread.
    I don't understand. Everyone is allocated the same amount of videos daily, so how can it be an advantage?

    Surely this is not an attempt to force regular video viewers to purchase greens? If it is, then it is poorly thought of. People who watch 25 or more videos daily are F2P. If you take away the means of them competing against P2P players, what incentive would there be to continue playing?
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    Dreamer Buster Keaton's Avatar
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    Why do we have a limit for greens i have vids but i cant get the greens this is so stupid

    We have vids but there is a limit on the greens they are blocked so we cant spend vids for the greens

    No x2 bonus for training and no free vids-naamloos.png

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    Example of new video availability

    Quote Originally Posted by SausyFC View Post
    Optimizations and tests are performed regularly with video offers for balancing and fairness, and as ever, availability varies; these are dynamic.

    These optimizations include an individual daily offer limit cooldown of 24 hours, which is occurring beginning once you’ve reached your daily limit, and not on Top Eleven’s daily update. This is a means of ensuring that Managers aren’t given an advantage.

    As soon as we have further solidified parameters we can share, we will communicate them in General with a stuck thread.

    Hi,
    is it still not clear for me. Please, can you make an example?
    If I see my first video at 8.00 am and my last at 19.00, when will be available next 24hrs videos?
    Thanks.
    Laura

  7.   This is the last staff post in this thread.   #7
    Administrator SausyFC's Avatar
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    Quote Originally Posted by laura View Post
    Hi,
    is it still not clear for me. Please, can you make an example?
    If I see my first video at 8.00 am and my last at 19.00, when will be available next 24hrs videos?
    Thanks.
    Laura
    Hi Laura,

    Here's how it works. There is a limit to the number of videos you can watch - this number is dynamic. We are checking the last 24 hours, and if you have less videos watched than the limit, you are eligible to watch more. Hope that makes sense.

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    Dreamer Buster Keaton's Avatar
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    Quote Originally Posted by SausyFC View Post
    Hi Laura,

    Here's how it works. There is a limit to the number of videos you can watch - this number is dynamic. We are checking the last 24 hours, and if you have less videos watched than the limit, you are eligible to watch more. Hope that makes sense.
    Well it should be fair if we could spend those number of videos freely

    but that not the case the greens are being blocked after a few vids

    so we get daily around 25 vids and we can spend only 12 for the greens

    That no Freedom for the players which packets he choose to spend his video's on

    Hope this will be fixed soon its now a mess

  9. #9
    Greek Forum Moderator nikolgiorgos's Avatar
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    Quote Originally Posted by SausyFC View Post
    Hi Laura,

    Here's how it works. There is a limit to the number of videos you can watch - this number is dynamic. We are checking the last 24 hours, and if you have less videos watched than the limit, you are eligible to watch more. Hope that makes sense.
    It still doesn't make sense to me.
    If Laura watched 5 greens at 08.00 and continued at 18.30 till 19.00 watching 20 more till the grey (not available) button appeared, when it's the next available video for greens ?

    this number is dynamic
    Before the update, the number was 2 vids for X2 + 24-25 vids for greens + 4-5 vids for reds.
    How do we know what are the numbers today ?

    - The X2 vids will be available for tomorrow morning, even if we watched all the vids for packs tonight ?
    Buster Keaton likes this.
    Καλώς ήρθατε στο Ελληνικό φόρουμ
    http://forum.topeleven.com/%CE%93%CE...%B4%CE%B1.html

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    Dreamer a.gavrilin's Avatar
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    Quote Originally Posted by SausyFC View Post
    Hi Laura,

    Here's how it works. There is a limit to the number of videos you can watch - this number is dynamic. We are checking the last 24 hours, and if you have less videos watched than the limit, you are eligible to watch more. Hope that makes sense.
    Sausy, why do you talk with riddles?! he question from Laura was clear and we all want to know - how or it's better to say from what time do you start counting your 24hours timer. Does it start when I watch the first video of the day, e.g. at 8.00 or does it start when I watch my last avalable video, e.g. 8.30. Also, the button is activated only when I restart the game. For example yesterday I started watching videosat 22.00 and finished at 22.30. Today I have been checking the button every minute till 22:50 making the restart each 2 minutes. I was able to get new videos only at 22:58

    Additionally what does your word "dynamic" mean? Is there any limit right now? 2 days ago I was able to watch 25 videos for greens, yesterday I watched only 20 videos for greens, today I got only 15. Sorry, but I don't like this kind of dynamics.

    Give us back some freedom to farm packs when we have some free time but not when you or your engine decides. All of us have families and we need some personal life. Otherwise the choice will not be in the favour of the game
    pele, Petje and Der_Ryan_M like this.