Page 1 of 3 123 LastLast
Results 1 to 10 of 30
Like Tree2Likes

  Click here to go to the first staff post in this thread.   Thread: my TE is crushed (doesn't load correctly)

  1. #1
    Newbie
    Join Date
    Dec 2017
    Posts
    11

    my TE is crushed (doesn't load correctly)

    Since two days my TE doesn't load correctly and I don't know what is going on
    Main screen is ok, but previous/next match info doesn't load, training, fixtures, live matches doesn't load too. I can't train my team, I can't support my friends... Sometimes it needs 10, 20 or more TE app reruns to run TE correctly.
    I try mobile internet and wifi, smartphone and tablet, reinstal app two times and always the same...
    I report my problem to TE support, but they only wrote, that I have to wait. But how long I have to wait. I'm so pissed off
    Nordeus, do you care about your players? I don't think so
    Killed negotiations, 24 hour rule for videos, disabled old versions... ok I get it. But this is not OK

    Is there someone who has the same problem?

  2. #2
    Moderator casper™'s Avatar
    Join Date
    Mar 2013
    Location
    Portugal
    Posts
    1,499
    I've had the same problem in the last two days.

    Today it's all fixed, check please if it's all good also with you too.

    Enviado do meu SM-G935F através do Tapatalk
    Last edited by casper™; 07-18-2019 at 12:30 PM.
    Team - Top Gun
    Current Season: 110 - League Level: 93

    League - Champion - 35
    League - Runner Up - 19
    League 3rd Place - 10

    CUP - Champion - 8
    CUP - Runner Up - 4
    CUP - 3rd Place - 4

    Champions League - Champion - 10
    Champions League - Runner Up - 6
    Champions League - 3rd Place - 9

    Super League - Champion - 1
    Super Cup - Champion - 1
    Facebook
    - Top Eleven Portugal

  3. #3
    Famous
    Join Date
    Oct 2016
    Posts
    1,665
    Same or similar problem is being reported in Facebook groups over the last 3 days or so.

    Are Saucy FC and Lian on holiday?

  4. #4
    Newbie
    Join Date
    Dec 2017
    Posts
    11
    Quote Originally Posted by casper™ View Post
    I've had the same problem in the last two days.

    Today it's all fixed, check please if it's all good also with you too.

    Enviado do meu SM-G935F através do Tapatalk
    Nope, they don't fixed anything. Now it is much worse than it was before😔
    Happy Holidays nordeus

  5. #5
    Newbie
    Join Date
    Jul 2019
    Posts
    15
    I have exactly the same issue since last Monday - I've contacted Nordeus but no reply - hopeless!

  6. #6
    Famous Ποσιδονας's Avatar
    Join Date
    Oct 2015
    Posts
    1,941
    Huawei and iOS have issues.

  7. #7
    Newbie
    Join Date
    Jul 2019
    Posts
    15
    Any ideas when it is going to get fixed? I hate to think what has happen to my team!!

  8.   Click here to go to the next staff post in this thread.   #8
    Administrator SausyFC's Avatar
    Join Date
    Sep 2016
    Posts
    1,677
    Hi everyone,

    Yes we're aware of these reports and are continuing to look into the cause; we have no news at the moment :/. As @Casper mentioned, it has been improving for some, but we're continuing to investigate. As soon as we have concrete info on a fix, we will let you all know.

    Apologies for the inconvenience.

    SausyFC
    casper™ likes this.

  9. #9
    Newbie wesamzak's Avatar
    Join Date
    Aug 2014
    Posts
    22
    Quote Originally Posted by SausyFC View Post
    Hi everyone,

    Yes we're aware of these reports and are continuing to look into the cause; we have no news at the moment :/. As @Casper mentioned, it has been improving for some, but we're continuing to investigate. As soon as we have concrete info on a fix, we will let you all know.

    Apologies for the inconvenience.

    SausyFC
    4 days now! Do you know how lost I am?

    Sent from my SM-N960U using Tapatalk

  10. #10
    Newbie
    Join Date
    Feb 2017
    Posts
    1
    Bu sorun bende de var hiçbirşey yüklenmiyor.1 haftadır takımıma erişemiyorum.Sadece bi defa giriş yapabildim.Sezon bitiyor ve takımım çok kötü durumda.Bu mu emeklerimizin karşılığı ? Acil olarak sorunun çözülmesini istiyorum.!

Page 1 of 3 123 LastLast