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  Click here to go to the first staff post in this thread.   Thread: my TE is crushed (doesn't load correctly)

  1. #1
    Newbie
    Join Date
    Dec 2017
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    9

    my TE is crushed (doesn't load correctly)

    Since two days my TE doesn't load correctly and I don't know what is going on
    Main screen is ok, but previous/next match info doesn't load, training, fixtures, live matches doesn't load too. I can't train my team, I can't support my friends... Sometimes it needs 10, 20 or more TE app reruns to run TE correctly.
    I try mobile internet and wifi, smartphone and tablet, reinstal app two times and always the same...
    I report my problem to TE support, but they only wrote, that I have to wait. But how long I have to wait. I'm so pissed off
    Nordeus, do you care about your players? I don't think so
    Killed negotiations, 24 hour rule for videos, disabled old versions... ok I get it. But this is not OK

    Is there someone who has the same problem?

  2. #2
    Moderator casper™'s Avatar
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    Mar 2013
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    Portugal
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    I've had the same problem in the last two days.

    Today it's all fixed, check please if it's all good also with you too.

    Enviado do meu SM-G935F através do Tapatalk
    Last edited by casper™; 4 Weeks Ago at 11:30 AM.
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  3. #3
    Famous
    Join Date
    Oct 2016
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    1,474
    Same or similar problem is being reported in Facebook groups over the last 3 days or so.

    Are Saucy FC and Lian on holiday?

  4. #4
    Newbie
    Join Date
    Dec 2017
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    Quote Originally Posted by casper™ View Post
    I've had the same problem in the last two days.

    Today it's all fixed, check please if it's all good also with you too.

    Enviado do meu SM-G935F através do Tapatalk
    Nope, they don't fixed anything. Now it is much worse than it was before😔
    Happy Holidays nordeus

  5. #5
    Newbie
    Join Date
    Jul 2019
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    I have exactly the same issue since last Monday - I've contacted Nordeus but no reply - hopeless!

  6. #6
    Famous
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    Oct 2015
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    1,615
    Huawei and iOS have issues.

  7. #7
    Newbie
    Join Date
    Jul 2019
    Posts
    8
    Any ideas when it is going to get fixed? I hate to think what has happen to my team!!

  8.   Click here to go to the next staff post in this thread.   #8
    Administrator SausyFC's Avatar
    Join Date
    Sep 2016
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    1,319
    Hi everyone,

    Yes we're aware of these reports and are continuing to look into the cause; we have no news at the moment :/. As @Casper mentioned, it has been improving for some, but we're continuing to investigate. As soon as we have concrete info on a fix, we will let you all know.

    Apologies for the inconvenience.

    SausyFC
    casper™ likes this.

  9. #9
    Newbie wesamzak's Avatar
    Join Date
    Aug 2014
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    22
    Quote Originally Posted by SausyFC View Post
    Hi everyone,

    Yes we're aware of these reports and are continuing to look into the cause; we have no news at the moment :/. As @Casper mentioned, it has been improving for some, but we're continuing to investigate. As soon as we have concrete info on a fix, we will let you all know.

    Apologies for the inconvenience.

    SausyFC
    4 days now! Do you know how lost I am?

    Sent from my SM-N960U using Tapatalk

  10. #10
    Newbie
    Join Date
    Feb 2017
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    1
    Bu sorun bende de var hiçbirşey yüklenmiyor.1 haftadır takımıma erişemiyorum.Sadece bi defa giriş yapabildim.Sezon bitiyor ve takımım çok kötü durumda.Bu mu emeklerimizin karşılığı ? Acil olarak sorunun çözülmesini istiyorum.!

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