And still no Information because of the cup disaster. I am asking for a solution here. I am a paying customer friends of Nordeus.
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To clarify the not-yet-fixed issue about player training bonuses:
I keep my players in top shape, so I train them to a training bonus of 10% every day. Every morning, players are down to 8%, because they lose 2% overnight. Fine.
So, on the morning of 1 March, I train players so that they get to 10% training bonus again.
Because 1 March is the start of a new season, I also have new young players from the youth academy in my team. Those young players start out with a training bonus of 0%, so I train them many times extra together with the other players to get them to 10% as well.
After a lot of training on the morning of 1 March, all my players then had a training bonus of 10%.
Later on 1 March, Nordeus implement a number of bug fixes. Some of the intended fixes make matters worse, but in the end they manage to fix some of the most severe problems.
However, Nordeus' fixes DID NOT take player training bonuses into account:
After the 'fixes', the training bonuses that I worked hard to get on the morning of 1 March were gone. The players that I trained from 8% to 10% are down to 8% again, and the youngsters that I trained from 0% to 10% are down to 0% again.
I used not only a lot of time but also around 20 greens on that training on 1 March, and those greens are wasted.
This morning of 2 March, with players loosing 2% overnight, I've had to train my players from 6% to 10% training bonus, plus my youngsters from 0% to 10% training bonus, which this time has cost me exactly 20 greens.
Around 2/3 of those greens I have paid for with tokens (in other words: with money, because tokens cost money). Around 1/3 of those greens I have gotten by watching video ads from Nordeus' partners. All of this makes an income for Nordeus, while I have lost money two days in a row.
I want to know how Nordeus will compensate managers like me, because the small compensation that we got on 1 March does not in any way cover the expenses that I've had in connection with our player training bonuses being taken away from us. In the region of 30-40 greens is what I expect in compensation.
Nordeus devs why the f*ck don't you respond to all of these users complaining? You messed it up, thought that reverting is okay and that's it. How the damn **** a player that used 1000 greens for training players when the bug was exploiting, will get back the greens that he used? Give a damn solution and be responsible for what you've done. Also, yesterday when you were reverting, some users (including me) had cup matches and of course we lost to a weaker opponent (in my case I lost 0-4), because our AVQ was 1%.
GIVE SOLUTIONS.
when there will be compensation for green pharmacies !!! ?????
Hi everyone,
Please see our follow-up to issues faced yesterday in this thread.
MORE: https://forum.topeleven.com/bugs-tec...march-1st.html
What should i do with 5 tokens? If yesterday i spent all my tokens for 3 players?
I haven't received anything yet + what's going to happen with all of us that lost cup games with 1% quality?
Hi alexp7m,
Thanks for reporting this. Players bought during that period should've maintained the same quality as when you purchased them. Any condition gained during the issue period would've been reverted, but please get in touch with Support as well so they can investigate further.
SausyFC
Thanks for your response. i still have a problem contacting support, my problem again:
Quote:
I wrote over 2 weeks ago, you told me that German customer service was not available, an English speaking colleague would take care of me. I haven't received an answer to this day. Now I have a dead conversation!
Nobody answers me, the conversation is dead! I cannot close it and I cannot open a new one. my cup game takes place around 8pm. i would be very annoyed if i left the first round because of your mistake.
I also did not receive the tokens and boosters, and my team bonus was also not taken back into account
I need a short-term solution
Yo Bugdeus. since you revert the squad back to original % (not really same as before but similar, whatever)
What about the top scorer that already claim? I'm pretty sure my player finishing is revert back to from before he get the +30 finishing.
Since the top scorer already claim on day 1, I can't claim it again. So what you going to compensate us? Another 5 token 5 rest?
Attachment 132341
Very good point there, jarharnamme.
And top scorer bonus requires a full season’s of hard work to beat all other league opponents to get it. This honour and return is quite intangible, so really should not be mixed with some T compensations (lots of Managers want to be appreciated with their effort, not looking for a few T compensations).
Maybe Nordeus should adjust its settings to reactive the claim screen for those teams who have won the top scorer?
Since Nordeus is gang of thieves who sent you to their stupid AI in game support, no help here.... many took blow from their amateur mistake and now game will never be the same....
Sendt fra min SM-G965F med Tapatalk
This game is good, the Game Developer (Bugdeus) not so much.
There are at least 4 different patches times that Nordeus could have messed this up:
1) Those claimed before refresh
2) Those claimed right after refresh
3) Those claimed after the quality reduction patch
4) Those claimed after the final fix
Nordeus should look into this as it affects at least 1 of 14 active managers. The omission of team player bonus improvement in their latest patch is a clear sign that they have not fixed everything correctly.
Thank you. I sent a message, but cannot see it in the sent mail. I hope it worked.
You can pm the admins/moderators