Issues with the new season

[GoDenjoGo]

.. please contact our Support team for a follow up so they can give you further information.

Thanks for your response. i still have a problem contacting support, my problem again:

I wrote over 2 weeks ago, you told me that German customer service was not available, an English speaking colleague would take care of me. I haven't received an answer to this day. Now I have a dead conversation!

Nobody answers me, the conversation is dead! I cannot close it and I cannot open a new one. my cup game takes place around 8pm. i would be very annoyed if i left the first round because of your mistake.
I also did not receive the tokens and boosters, and my team bonus was also not taken back into account

I need a short-term solution

[SausyFC]

Thanks for your response. i still have a problem contacting support, my problem again:




Nobody answers me, the conversation is dead! I cannot close it and I cannot open a new one. my cup game takes place around 8pm. i would be very annoyed if i left the first round because of your mistake.
I also did not receive the tokens and boosters, and my team bonus was also not taken back into account

I need a short-term solution

Hi GoDenjoGo,

Thank you for notifying me. I will ask and see what's happened there. I apologize for the delay.

SausyFC

[GoDenjoGo]

Hi GoDenjoGo,

Thank you for notifying me. I will ask and see what's happened there. I apologize for the delay.

SausyFC

Thank u. But u dont know my manager name. Without this u cant do anything or how is it possible?

[SausyFC]

Thank u. But u dont know my manager name. Without this u cant do anything or how is it possible?

I would ask about the language support in German, but also feel free to PM me your Manager ID so I can follow up that way. Thank you.

SausyFC

[GoDenjoGo]

Thank you. I sent a message, but cannot see it in the sent mail. I hope it worked.