“Payment pending” on IOS

[NAGAVIP3R]

I’ve been waiting for around 2weeks now😠

[Zade86]

I’ve been waiting for around 2weeks now😠

Becoming a joke. Paying customers getting treated like this.

[Wendy FC]

Becoming a joke. Paying customers getting treated like this.

I have never seen anything like it to be honest. I play different games on my phone and never had any issues with payment.

[SausyFC]

Hello everyone,

Unfortunately we still do not have an update. The team is actively working on resolving it and we hope to be able to provide more news as soon as we have it. I completely understand the frustration. We apologize for the inconvenience caused and appreciate your continued patience.

SausyFC

[NAGAVIP3R]

As a commercial gesture and inconvenience caused, we should be given free tokens to compensate us for the delays and being kept in the dark as well!
We are losing games because of this!

Thanks!

[Zade86]

As a commercial gesture and inconvenience caused, we should be given free tokens to compensate us for the delays and being kept in the dark as well!
We are losing games because of this!

Thanks!

Agreed with this.

There isn’t enough free ads for rests to compete without getting tokens. Personally I feel like I’ve put enough into the game to receive some sort of compensation for this. All effort and money put into my team and youth players etc to all go to waste now. Can’t get premiums sponsor event. Can’t upgrade youth players at minute for future season and losing games that would not usually.

[Wendy FC]

Agreed with this.

There isn’t enough free ads for rests to compete without getting tokens. Personally I feel like I’ve put enough into the game to receive some sort of compensation for this. All effort and money put into my team and youth players etc to all go to waste now. Can’t get premiums sponsor event. Can’t upgrade youth players at minute for future season and losing games that would not usually.

I agree as well

[Lian]

Hi everyone,

We've released the Top Eleven 9.7.4 on iOS that should help with this issue. Please update the game to the latest version and let us know if it helps.

We're really sorry about this inconvenience and thank you for your patience while we're tackling this.

For any additional questions or concerns you can also reach out to our support through '?' in the game or by using this link https://nordeus.helpshift.com/a/top-...=web&contact=1 and they will be able to assist you.

[Zade86]

Hi everyone,

We've released the Top Eleven 9.7.4 on iOS that should help with this issue. Please update the game to the latest version and let us know if it helps.

We're really sorry about this inconvenience and thank you for your patience while we're tackling this.

For any additional questions or concerns you can also reach out to our support through '?' in the game or by using this link https://nordeus.helpshift.com/a/top-...=web&contact=1 and they will be able to assist you.

This has worked thank you. I also got an email
From them too.

Thank you

[Wendy FC]

Guys it’s working now. I’ve just downloaded the new update version.
I hope we will get a compensation for all of it.