Yup i reported too. Waiting 48hours.

I had a bad experience with CS last season for the Sponsor Event task. I had a player who gained a star/level, but it wasn't added into the task count. Contacted support team, but they took 5 days to respond, and by the time they understood the problem, the event had ended. They offered me 3 morale boosters as compensation, which i declined out of frustration. (anyhooo...i completed the task by pumping greens to another player)