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  Click here to go to the first staff post in this thread.   Thread: Bug & Technical problem? Very important, from special event interest with Prizes?

  1. #1
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    Bug & Technical problem? Very important, from event(friendly) Prizes?i can't claim?

    Very important problem, please help me.
    i won the friendly championship special event. and morning click to claim the prizes (logo, jersey) but i see on my screen "error..." in black box. and the claim button are can't see. Go to invertoy and looked 1 2 3 4 times again again they prizes not come to me.


    Now i can't claim again and where are my prizes?
    How i can get my prizes?

    I have only 1 star logo it is send to me my friend.
    i have not get from game event ?
    Why anyone anyone not help me?
    Last edited by rewulation; 06-23-2020 at 02:58 PM.

  2. #2
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    anyone moderator, admin are looked? if they want i can write my id from pm. Please help me becuase this event has delete a few hours ago

  3.   Click here to go to the next staff post in this thread.   #3
    Administrator SausyFC's Avatar
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    Hi rewulation,

    Can you please share a screenshot of the error message you're receiving? If you haven't already, please try re-installing Top Eleven and let me know if that solves it.

    Best,

    SausyFC

  4. #4
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    i am a lot of delete and installing game, and open from chrome but not solved.
    I was unable to save the error screen. because after typing the error, the game was lost, I reconnected and there was no receive button.
    https://drive.google.com/file/d/16hY...w?usp=drivesdk
    Last edited by rewulation; 06-22-2020 at 02:28 PM.

  5. #5
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    i haven't in my invertoy 2 star logo and jersey.

  6. #6
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    Quote Originally Posted by SausyFC View Post
    Hi rewulation,

    Can you please share a screenshot of the error message you're receiving? If you haven't already, please try re-installing Top Eleven and let me know if that solves it.

    Best,

    SausyFC
    hey brother last 10 hour anyone not helped me?
    this game are what are doing?

    Mi A1 cihazımdan Tapatalk kullanılarak gönderildi

  7. #7
    Spanish Forum Moderator khris's Avatar
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    Quote Originally Posted by rewulation View Post
    hey brother last 10 hour anyone not helped me?
    this game are what are doing?

    Mi A1 cihazımdan Tapatalk kullanılarak gönderildi
    Check the inventory because you have both items there.

  8. #8
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    Quote Originally Posted by khris View Post
    Check the inventory because you have both items there.
    i am check a lot of time.i haven't 2 star logo and yellow jersey from game. (i have 1 and 3 star but they are send to me my friends)

    Mi A1 cihazımdan Tapatalk kullanılarak gönderildi

  9. #9
    Apprentice Anarşi's Avatar
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    Quote Originally Posted by khris View Post
    Check the inventory because you have both items there.
    I was asked to watch the video, it really does. It's an interesting situation.
    KONYASPOR

  10.   This is the last staff post in this thread.   #10
    Administrator SausyFC's Avatar
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    Quote Originally Posted by rewulation View Post
    i am check a lot of time.i haven't 2 star logo and yellow jersey from game. (i have 1 and 3 star but they are send to me my friends)

    Mi A1 cihazımdan Tapatalk kullanılarak gönderildi
    Please check your private messages.

    SausyFC

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