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  Click here to go to the first staff post in this thread.   Thread: Special Sponsor doesn't award the 50 points for finishing a new role for a player.

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  1.   This is the last staff post in this thread.   #1
    Administrator SausyFC's Avatar
    Join Date
    Sep 2016
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    1,678
    Hey Managers. The task should now be fulfilling properly when you complete a new role.

    Apologies for the inconvenience - anyone who has already completed the task, please reach out to Support so that we can follow-up directly in relation to your case.

    Thank you for the reports and details as ever.

    SausyFC

  2. #2
    Newbie
    Join Date
    Jun 2020
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    5
    Same issue for me.... actually completed TWO player's roles and still not recognised

    Have reported it in a reply regarding the previous problem regarding Morale task.....

    It's not just each error in their on right, it's the compounded delay in moving on with the event - 3 full days lost due to the morale issue, "refunded" 30 morale boosts even though this is less than what was used - 18 players with at least one boost for 3 days, and in some cases 2 boosts! The way the tasks are coming online, competing one also can help you move on to another (such as Youth coaches).

    Feels like you're having to go cap in hand to beg for these tasks even though you have completed them correctly within the event.... and when "resolved" the actual problem hasn't been corrected. For the morale issue, you STILL had to compete the additional 3 games - instead of your account being updated. So for this Role error, I'm guessing nothing can be done unless you complete ANOTHER player's role.... in less than 4 days.

    A simple fix for each affected manager is to give 25 tokens for each error... that way they can use these to complete the task and move to the next one. I'm guessing that this won't be done.... despite most paying the additional cost for the event, as well as using some existing tokens/boosts to take part.

  3. #3
    Addicted
    Join Date
    Jan 2016
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    678
    Quote Originally Posted by SausyFC View Post
    Hey Managers. The task should now be fulfilling properly when you complete a new role.

    Apologies for the inconvenience - anyone who has already completed the task, please reach out to Support so that we can follow-up directly in relation to your case.

    Thank you for the reports and details as ever.

    SausyFC
    I contacted support, but they don’t response at all. I want a compensation for the greens I spent. What can I do?