Video problems - Problemas nos videos

[king7eric]

I had same problem too. Can watch video but didn't get the reward

train hard, play smart

[Manuel_81]

Good afternoon,
Today there was a new update
Before the update I saw the 2 videos with no problem of 2x training.
After the update, a person sees the video, ends the video, then it is not counting as seen video, we have to see 4 videos to win 1 suitcase???

I cleared cache, app data, etc. continue the bug

[Bonjon]

Same here; running Android 11 Galaxy S20+, network connection stable.

[Daleprani]

Same problem here. Sometimes videos works sometimes doesn't. I finish watching a video and it doesn't give the reward and don't load another video... Or it just say there's no video available even I watched only one... Impossible to play that way...

[NUNO FC]

Hi same here the system seems unstable, sometimes it works correctly but some times the link freezes os desapears momentaniouly, lot of people complaining about the same.

[milpol]

Hi guys,

It is a widespread issue, unfortunately. We have forwarded the problem and it should get fixed

Cheers
milpol

[Liam Strong]

Same problem here - nothing wrong with the bit of tech that takes money though - yep, that works perfectly

[Manuel_81]

every day, the daily videos are worse...
When there is, the advertisements are slow, to the point where the game completely disconnects from the game.

[Liam Strong]

Any sign of a fix yet??? And some compensation would be a nice gesture I reckon

[Tonypergar]

He reportado el problema 3 veces a Nordeus Support y seguimos igual!!!