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About LinkBacksthe video rewards are not working, ads play normally, but i don’t receive rewards at the end of the video
Thread: not receiving video rewards
the video rewards are not working, ads play normally, but i don’t receive rewards at the end of the video
after the new update yesterday im having issues getting ads. almost 40 mins and managed to watch 10 ads out of 25
Exactly the same issue here. I cannot play the video drills event.Originally Posted by JohnnyEye
In case it helps: I'm playing the game on my iPhone. iOS and app are up-to-date.
Anyone from Nordeus even reading these messages?
I am getting ads but don’t receive a reward after I’ve watched them. I would expect the technical support team is on high alert for bugs at all time with the frequency they appear lol
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#7
Hi guys,
Really sorry about this. This is an external issue connected to the video ads providers and we're working closely to resolve it. Thank you for your patience while we tackle it.
For any additional information please contact our support via the ? in the game.
You know that no one reads the messages you type using the ? button in the game, right? Please stop making jokes. I asked a serious question.
I have passed this on to the Nordeus Admin team.
ROMANBY VILLAGE FC (founded December 24th 2013)
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Well, thank you.
Additional information: this also appears when watching videos to rest players. You watch the video regularly, but afterwards the player does not receive 15% rest.
I noticed that this happens on my iPhone using 4G. When I use WiFi on the same device, the rewards are given. This might be a coincidence though.
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