Bugs happens. I once played a game, winning 2-0, which was interupted "due to server maintenance". mark my words if I was surprised when I got connected to the servers again and had lost the game by 0-3. The support told me like: the game had been drawn (as if nobody was there during match). And that was it. The support will never change a result. Its useless talking with the support.

My advice is: find yourself with the result and I promise you that you will find even more questionable results in the future.

Level 17 been there, won it all and lost it