I just got an answer after 7 days of my ticket. They just figured out what I meant after 6 days. lol lol lol

Their reply is that my opponent didn't cheat about the match. And they said that his formation doesn't secure a win for a game and that he is punished for %80 possesion.

My reply:
You can't win a game in the history of Football with my opponent's tactic. If his team punished with %80 possesion, and able to come back and win the game 2-1 with 10 men; either you guys don't have a clue about Football or this game doesn't have anything to do about Football.

I would try to explain why your reply is unlogical, but I can't waste my time with you guys.
I really can't care less about this game from now on. And I won't be purchasing anymore tokens as long as I bear to play this game.