I'm getting bored of of how ****** is handeling top 11

[MDKII]

If there are issues with certain offers, there is not much we can do. That's something you have to take up with the offer providers' support team.

As for our own support team being available in more languages, that is something we are working towards all the time. We currently have support in 13 languages and are working towards adding more.

[nzeodira]

Pls do because I belive that it is not only my self that is having this problem, thousands of players out there are all suffering thesame.

[dv8r]

Pls do because I belive that it is not only my self that is having this problem, thousands of players out there are all suffering thesame.

So take it up with TokenAds then. Their decision is final and there is not much you can do if they say no. I would recommend trying other sponsors if you can because TokenAds are not that reputable.

[The Red Baron]

If there are issues with certain offers, there is not much we can do. That's something you have to take up with the offer providers' support team.

As for our own support team being available in more languages, that is something we are working towards all the time. We currently have support in 13 languages and are working towards adding more.

You see....this is the frustrating part.....i recently had a similar problem regarding watching video and getting no condition packs in return AND i followed all the steps in detail before you ask......so i contacted Nordeus support for help.....only to be told you will have to get in touch with the providers.
NO.... NO.... NO , Nordeus allows providers to put the offers on the T11 site.....so therefore Nordeus should sort out the issues with them and reimburse the offers that weren't forthcoming........do you know how long it takes to find out who the provider is and how long it takes us to even attempt to resolve the issue!!
Its very easy isn't it , for Nordeus to say contact the providers , do Nordeus actually even know what videos are not giving the condition packs as offered....do they look at the video themselves...to see all is as it should be? I suspect not ? I could tell you ! Yet they allow these providers onto their site...advertising ....and then not giving up the offers.....ultimately it just reflects on Nordeus!

[rastaman70]

You see....this is the frustrating part.....i recently had a similar problem regarding watching video and getting no condition packs in return AND i followed all the steps in detail before you ask......so i contacted Nordeus support for help.....only to be told you will have to get in touch with the providers.
NO.... NO.... NO , Nordeus allows providers to put the offers on the T11 site.....so therefore Nordeus should sort out the issues with them and reimburse the offers that weren't forthcoming........do you know how long it takes to find out who the provider is and how long it takes us to even attempt to resolve the issue!!
Its very easy isn't it , for Nordeus to say contact the providers , do Nordeus actually even know what videos are not giving the condition packs as offered....do they look at the video themselves...to see all is as it should be? I suspect not ? I could tell you ! Yet they allow these providers onto their site...advertising ....and then not giving up the offers.....ultimately it just reflects on Nordeus!

100% fault of nordeus for not vetting the videos and verifying they work.

[Marc Symons]

100% fault of nordeus for not vetting the videos and verifying they work.

Sorry but it's not Nordeus's job. Why would anyone keep watching videos if they weren't getting credited for them anyway is beyond me.

[rastaman70]

it is ignorant to clear nordeus of all blame when they are the ones that allow them on their site and they should be tested. that is the extent of their responsiblity. the owner of the video has more responsibiltity, i agree with you that they shoulder most of the blame, but to say that nordeus has no blame is not correct. i think that if they receive complaints that teh viedeos are not working they should be the ones to investigate to see if it is true or not and if it is true, then they should contant the advertisers and make them aware of the error. by diong that, when we contact the advertisers, then they can more easily compesnate us as there is proof that there are errors in awarding the tokens/packs.

[The Red Baron]

it is ignorant to clear nordeus of all blame when they are the ones that allow them on their site and they should be tested. that is the extent of their responsiblity. the owner of the video has more responsibiltity, i agree with you that they shoulder most of the blame, but to say that nordeus has no blame is not correct. i think that if they receive complaints that teh viedeos are not working they should be the ones to investigate to see if it is true or not and if it is true, then they should contant the advertisers and make them aware of the error. by diong that, when we contact the advertisers, then they can more easily compesnate us as there is proof that there are errors in awarding the tokens/packs.

again...correct

[The Red Baron]

100% fault of nordeus for not vetting the videos and verifying they work.

Correct !!

[spornybol]

100% fault of nordeus for not vetting the videos and verifying they work.

`

and this is what i`v been saying for last 6 months, but any support/like from other threads pffft we all moan about this yet when i say about someone from Nordeus should check vids there`s no support or likes on threads about videos, i have now given up repeating myself as you and Nordeus don`t give a brass monkey`s