I'm getting bored of of how ****** is handeling top 11

[The Red Baron]

If there are issues with certain offers, there is not much we can do. That's something you have to take up with the offer providers' support team.

As for our own support team being available in more languages, that is something we are working towards all the time. We currently have support in 13 languages and are working towards adding more.

You see....this is the frustrating part.....i recently had a similar problem regarding watching video and getting no condition packs in return AND i followed all the steps in detail before you ask......so i contacted Nordeus support for help.....only to be told you will have to get in touch with the providers.
NO.... NO.... NO , Nordeus allows providers to put the offers on the T11 site.....so therefore Nordeus should sort out the issues with them and reimburse the offers that weren't forthcoming........do you know how long it takes to find out who the provider is and how long it takes us to even attempt to resolve the issue!!
Its very easy isn't it , for Nordeus to say contact the providers , do Nordeus actually even know what videos are not giving the condition packs as offered....do they look at the video themselves...to see all is as it should be? I suspect not ? I could tell you ! Yet they allow these providers onto their site...advertising ....and then not giving up the offers.....ultimately it just reflects on Nordeus!

[rastaman70]

You see....this is the frustrating part.....i recently had a similar problem regarding watching video and getting no condition packs in return AND i followed all the steps in detail before you ask......so i contacted Nordeus support for help.....only to be told you will have to get in touch with the providers.
NO.... NO.... NO , Nordeus allows providers to put the offers on the T11 site.....so therefore Nordeus should sort out the issues with them and reimburse the offers that weren't forthcoming........do you know how long it takes to find out who the provider is and how long it takes us to even attempt to resolve the issue!!
Its very easy isn't it , for Nordeus to say contact the providers , do Nordeus actually even know what videos are not giving the condition packs as offered....do they look at the video themselves...to see all is as it should be? I suspect not ? I could tell you ! Yet they allow these providers onto their site...advertising ....and then not giving up the offers.....ultimately it just reflects on Nordeus!

100% fault of nordeus for not vetting the videos and verifying they work.

[Marc Symons]

100% fault of nordeus for not vetting the videos and verifying they work.

Sorry but it's not Nordeus's job. Why would anyone keep watching videos if they weren't getting credited for them anyway is beyond me.

[spornybol]

Saved , as in not bought a single one.....
And how do you intend to blow the bundle and rebuild?
I am green with.....

Half belongs to the missus???

exactly non token buyer, don`t get into bidding wars and buy young and i`v not gone in transfer for last two seasons won`t need to this season either but might just try as will be needing a Gk and dl but in no rush to get them so if i don`t just token saving again

[DiZZee]

@Spornybol
It's good that you have Tokens....but why hold them and not invest them in the squad? By means of power training, convert to cash ( free transfer or bank), etc. very curious to understand your thought process?

[Cat Harrison]

I get the thought, if it isn't broke don't fix, save for later. But then I *wish* I could be so prudent, I am not...



The videos in Facebook usually work. I clear all browser and Flash data every time I log in, and have had no problems lately.

[rastaman70]

it is ignorant to clear nordeus of all blame when they are the ones that allow them on their site and they should be tested. that is the extent of their responsiblity. the owner of the video has more responsibiltity, i agree with you that they shoulder most of the blame, but to say that nordeus has no blame is not correct. i think that if they receive complaints that teh viedeos are not working they should be the ones to investigate to see if it is true or not and if it is true, then they should contant the advertisers and make them aware of the error. by diong that, when we contact the advertisers, then they can more easily compesnate us as there is proof that there are errors in awarding the tokens/packs.

[spornybol]

@Spornybol
It's good that you have Tokens....but why hold them and not invest them in the squad? By means of power training, convert to cash ( free transfer or bank), etc. very curious to understand your thought process?

my squad has been invested my stadium ready for level 15 and i`m promoted to level 14 this season with everything built outside stadium, the way i see it the higher level the tougher the oppo as they won`t be abandoned teams so i can compete and i have the tokens to out bid and train if needed

[The Red Baron]

100% fault of nordeus for not vetting the videos and verifying they work.

Correct !!

[The Red Baron]

it is ignorant to clear nordeus of all blame when they are the ones that allow them on their site and they should be tested. that is the extent of their responsiblity. the owner of the video has more responsibiltity, i agree with you that they shoulder most of the blame, but to say that nordeus has no blame is not correct. i think that if they receive complaints that teh viedeos are not working they should be the ones to investigate to see if it is true or not and if it is true, then they should contant the advertisers and make them aware of the error. by diong that, when we contact the advertisers, then they can more easily compesnate us as there is proof that there are errors in awarding the tokens/packs.

again...correct