So my girlfriend's team has had 7 injuries in the last 4 days. Does this sound right?

None of them are getting trained or playing friendlies due to the frequency and number of matches. Most matches they are going into at max or near max condition. The injuries also seem to be "randomly" targetting her best performers/top rated players. Ie. she buys a 5 star player on 18th, plays first game on the same day, pops to 6 star, next game injury out for 2 days. She uses heals to reduce that to one day. Plays his first match back at 99 condition, injury out for 2 days. Same story with her other 5 star midfielder.

She emails support to get clarity, letting them know the situation and the background and she gets a response saying she should rest them, not train them and go into games at high condition. Also gets told that injuries happen and that this is just like in real life,

I respond re-confirming she's not training, playing friendlies etc. And she gets the exact same email back from Nordeus support.