Nordeus ate my hamster!!!!!!!!!!!

[MDKII]

Hey Timmy,

Hamster devouring is definitely not intentional behavior for Top Eleven. Please contact Nordeus Support and we'll try and help you with this.

Make sure to supply the following info:
-The age of your hamster
-The fur pattern of your hamster
-What level his cage was
-What was the last thing your hamster ate

Also, please make sure that it was indeed a hamster and not a guinea pig, as this is a common confusion when people report unintentional hamster consumption.

[Spyros]

Hey Timmy,

Hamster devouring is definitely not intentional behavior for Top Eleven. Please contact Nordeus Support and we'll try and help you with this.

Make sure to supply the following info:
-The age of your hamster
-The fur pattern of your hamster
-What level his cage was
-What was the last thing your hamster ate

Also, please make sure that it was indeed a hamster and not a guinea pig, as this is a common confusion when people report unintentional hamster consumption.

I loled to that!

Can we please now have an official statement about this problem ???

[MDKII]

I loled to that!

Can we please now have an official statement about this problem ???

If you mean the recent influx of injury complaints, I'm still trying to decide whether to make a universal complaint thread. Directing everything to one thread will make people who are upset feel like nobody will read that thread at all and their complaints will be ignored. Directing to a specific sub-forum like "Bugs and Technical Issues" will push threads with other, also important problems, down to the bottom. Just not allowing injury complaints is out of the question for obvious reasons.

I'll talk to the rest of the moderation staff and we'll figure something out, as it's obviously hurting the quality of discussions going on the forums.

[dv8r]

If you mean the recent influx of injury complaints, I'm still trying to decide whether to make a universal complaint thread. Directing everything to one thread will make people who are upset feel like nobody will read that thread at all and their complaints will be ignored. Directing to a specific sub-forum like "Bugs and Technical Issues" will push threads with other, also important problems, down to the bottom. Just not allowing injury complaints is out of the question for obvious reasons.

I'll talk to the rest of the moderation staff and we'll figure something out, as it's obviously hurting the quality of discussions going on the forums.

Or perhaps a separate forum section for rants/complaints? Or would that get too out of hand?

[MDKII]

Or perhaps a separate forum section for rants/complaints? Or would that get too out of hand?

I think it might indeed get out of hand, plus it doesn't look welcoming to new members when you have a separate forum section dedicated to rants. It would also drown complaints we can address directly right away, like this one. Obviously, I don't mean that complaints about injuries shouldn't be addressed, but sometimes people don't consider all the various factors that are taken into account. Like how when someone complains that they lost a match, and the first reply is always "show us your formation and squad" because it's a relevant factor that the original poster usually forgets to include.

In any case, this is a forum you all take part in, and if you're not happy with something, you definitely have a say in it. So, if anyone would like to chime in with a suggestion like dv8r did, you are more than welcome to.