video`s not paying off

[spornybol]

Hi managers,

We're currently investigating an issue regarding video offers not being properly tracked. We're in contact with the appropriate advertising partners in order to solve this as soon as possible.

Specifically in Tapjoy related cases, looks like this is caused by their antifraud system detecting several users as "behind VPN" or suspicious networks. They've asked anyone suffering this issue to contact them from the offer panel within Top Eleven, so they can check case by case and try to find the issue.

Apologies for the inconveniences

good to hear but in the mean time i`v lost 40+ red packs and you ( Nordeus ) are hitting me with injuries, so do i get the 40+ reds owed or are going to suspend injuries till this watch vids for packs is fixed ?

[spornybol]

so been moved to bug and tech area ? hope admin Moi can find it for update

[spornybol]

o`k ignore above post lol

[Staggy Stagg]

Hi Moi, thanks for the update. Could you please post a link for us fb/pc/laptop sufferers to complain to. I do not know who is the provider. Maybe I am simple but a link would be helpful. Thanks.

[Pootle2118]

Glad to see I'm not the only one with this problem. It only seems to be an issue on the pc site, mobile site works fine (when it decides to have any available that is). Anyone heard of the problem being dealt with from the powers that be yet?

[Cat Harrison]

I have gathered the three threads together to keep track of this. Admin made a post above.

[spornybol]

ohhh shock ANOTHER injury this time for 15 days, well you can shove it if you think i`m wasting red packs because the sodding video`s are not rewarding

[Gert Funck]

For F... sake, an injury epedemic is lurcing at Nordeus an the timing is perferct, excactly at the same time that the booster videoes are out of order ..... patience 1.2.3.4 ... patience ... now calm your self .... phuuhhh...

Have a nice day you all

[spornybol]

and i`m still being ROBBED by the thieving XXXXX not rewarding token or red packs if i was caught thieving i`d be arrested and up in court. Video below takes up full screen and can`t shorten as the video won`t so i have to log out and log back in and when press the watch video for token same dam thing happens and can`t press done button so have to log out AGAIN, with video`s for pack same 5 video`s and no reward is getting on my wick especially when Nordeus are screwing us with injuries

[spornybol]

all the video`s below are done Via facebook for red packs and does NOT SHOW who too report too ???