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06-10-2015
#11
Addicted
Hi managers,
We're currently investigating an issue regarding video offers not being properly tracked. We're in contact with the appropriate advertising partners in order to solve this as soon as possible.
Specifically in Tapjoy related cases, looks like this is caused by their antifraud system detecting several users as "behind VPN" or suspicious networks. They've asked anyone suffering this issue to contact them from the offer panel within Top Eleven, so they can check case by case and try to find the issue.
Apologies for the inconveniences
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