Are you living in North or South America?
I understand that It is difficult to handle. But the problem is, it is difficult (if not impossible) to be avoided that N or S America often plays 3 matches on same calendar day.
I studied this long time ago and hope I can correctly recall. For N. or S. American teams, matches against European teams are arranged in the morning. Matches against Asian teams are arranged at night. If both matches on season day 1 are against European teams and both matches on season day 2 are against Asian team, 3 matches on same calendar day may not possibly be avoided. I never heard that any team played 4 matches on same calendar day. But it is also possible. American managers are unlucky. The season day start occurs during middle of the day. So their hours most suitable time for arranging for T11 matches are reduced for about 2 or 3 hours.
If you are not interested to understand why it is dfficult. I will not try to further discuss or explain. I am not defending for Nordeus. You have right to complain.