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Someone missing video offers for bonus 2X and adding condition, 3rd day today, or is it just me???
Someone missing video offers for bonus 2X and adding condition, 3rd day today, or is it just me???
how do i get videos to run on my pc, do i need the facebook gameroom?
update, i downloaded gameroom on pc, and watched approx 28 videos, received 26 rest rewards
Last edited by AshAdelUnitedFC; 06-04-2017 at 03:11 PM.
Well done Nordeus.
Your stupid offer providers have this morning managed to leave me frozen out of Top Eleven through both my iPad and my phone.
Totally black screen doing nothing with no way to exit on the iPad.
Totally white screen doing nothing with no way to exit on the phone.
This is not the first time this has happened, but it hasn't happened for a few months.
13 videos watched. Last one from Coca Cola. Which I found quite remarkable. Not often I get ads from such a global company.
Report it to support? How!
We used to get 20 ads consistently at least twice a day, now we should hunt them down like we have nothing better to do. There are days where I get only 1 or 2. The worst are the ones that after they finish they give you the error message and you don't get the pack.
Oooooohhh what a surprise! Just clicked on the link provided by Jeeves in response to people asking where their "earn free tokens" button had gone?
And here we all are.
Still no reply to this thread after months of asking for an official response to why videos are so scarce.
And now joined by the free token video watchers.
Austerity measures all round.
Buy or die.
i am noticing a problem with videos in australia
the defence force 15 sec video, never rewards
some days i get 7-8 of these,
any info to fix is handy
#7
The video goes on for only 15 sec? Do this - If you get a video with a timer of 15 sec, just wait 15 more after that. From personal experience, videos always go for 30 sec. The timer of this Defence Force ad might be off.Originally Posted by AshAdelUnitedFC
Interactive Videos/Ads
Oh also, many of you might have noticed that mobile game apps began a trend of making their "video" ads interactive (Started months ago), where you have something like a mini-game. You don't have to play/do it. Wait for 30 sec and leave the add. On Android specifically there is the Back button on the display of the device (or it's panel, depending on how old the model is), and tapping the button will close the ad and return you to Top 11.
Crashing Videos/Other Tech issues.
When it comes to video crashes and errors popping up before the video even starts, we can't do a whole lot other than contact the offer provider and have them check their own ads. :/
We were able to get a lot of problematic videos fixed in the past like this. Takes a while but it can be done.
If you write to our support about stuff like this (Video crashes while playing), do take a screenshot of the video while it's still playing. From what players explain it's specific videos that do this every now and then, so if you weren't able to screenshot it the first time, keep an eye out and if/when you get the video again, you know what to do.
When you provide the screenshot to the agent on our side, he/she can look for markers via which to discern the name of the offer provider who supplied your account with the video.
Yes my videos are also lasting for 15 sec. and then I'm not getting greens sometime...and I'm getting 8-10 vids. for last 4-5 days
#9
I see. Hm, do what I suggested then. If you get a 15 sec timer, just wait for a full half-minute to past. Lets see if you get boosters or not. Tell me how it went.
I regularly get videos that last as little as 8 seconds! And they pay out!
My biggest complaint are the f*cking ads that leave the screen totally black with no escape even before the f*ckers have started. So I have no idea which ad I need to complain to support about. Needless to say they can't help me. These ads will keep the top eleven open but I can't do anything. It can take as long as a couple of hours for the game to sort itself out so I can play again. So it's wait, force restart on the iPad or uninstall/reinstall.
And whilst I'm here..............
STILL NO RESPONSE TO WHAT THE "SOFT CAP" ON REST PACKS IS.
"This is determined by the offer providers and as such top eleven has no control over the amount of videos a player is able to watch."
Please see opening post of this thread!
Smells like caca de vaca.
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