New features that a player wants do not need to be "given a whirl." Nordeus had done a poor job letting us know why 5.6 should excite us. Unless@Jeeves is traveling the world's coffee shops to hype it, this is some work that should have been done by marketing and social staff.

How different might this situation be if Nordeus had video spots weeks before? Do what Jeeves did, but for thousands of players before the update, not a handful the day after. You didn't tell us to be excited, and in the void, we found a lot of frustrations. Nordeus made the worst of this opportunity. It's too much work to listen and implement updates to have the release be so poorly executed.