No llegaron mis tokens

[𝐃𝐎𝐍𝐚𝐥𝐞𝐱𝐞❤𝐆 iwnl]

Hi I did not get the tokens i bought 72hrs ago... can you help me? I have played for 8 years and I have not had this problem i the past... where can i send my gopgle play recipt?

In top eleven game, press this "Question mark". After you scroll down look and press again "Shop" and there you will see "I have not received the tokens, but i got charged". Do the steps they wrote in order to solve this problem.
"En el juego once superior, presiona este "signo de interrogación". Después de desplazarse hacia abajo, mire y presione nuevamente "Tienda" y allí verá "No he recibido los tokens, pero me cobraron". Siga los pasos que escribieron para resolver este problema."