I have never experienced something like this. If they didn't help you, they must have add the reason to the help ticket.
I have never experienced something like this. If they didn't help you, they must have add the reason to the help ticket.
The claim button never appear for me on the 1st day of new season, it's always the 2nd day it appears. Could this of happened to you and you didn't check the 2nd day?