Quote Originally Posted by MoonMaiden View Post
Just tough luck really....their support isn't great.

but if a real life team played Messi in for the goalie then I'm sure he would do a pretty good job, maybe your players just weren't good enough to beat an out of position player that made a great goalie?
I disagree on the Messi as GK. WAY TOO SHORT! If he can touch the crossbar, then he has a chance, but it is not likely that a person as short as he is would make a good GK.

As a GK in hockey myself, the net is smaller, but smaller GKs have a problem with shots that are raised for the top of the net. Positioning is key in the GK position in every sport, but size matters when your net is as large as the one in football.

Otherwise, typical support from a company that doesnt care. I worked for technical support for an internet company in Canada. I know that there are idiots that dont care, but there are ones that do care and bend over backwards to help. But that is internet, and this is T11, where they only care about getting your money.

I bet you they laugh their collective asses off when they see results like this. Seriously. If I was making this kind of money off suckers, I would be required to setup a laughable support site just so I could look serious enough as a company. If they did not have this site, they would be seen as scammers.

At the end of the day, what can Nordeus support do? They laugh at your gameplay issues - proven above with the "Maybe your team had a bad day!" quote. Can you see the idiot at Nordeus laughing, saying: "I cant believe this guy couldnt score against this team! Lets add this to the circular file container."

Then they say: "all results stand". This is most likely setup so they dont have to do any extra work. OR they dont have the programming knowledge to fix it.

Can they actually do anything other than listen to your complaints? Of course they have to weed out the whingers who complain that they bought tokens and they lost to a lol team. I bet they get TONS of those. But seriously, what else can they do? They refund tokens from errors caused by the server? Seriously, someone tell me what else they do? As far as I know, they deal with lost tokens, scammers trying to hack, and server outages. And they are saying they have a backlog of support issues and need 48 hours to respond?

I could clear their backlog in a few hours. They have the EASIEST job in the world -Customer Support for an online game: never face to face, so its so ****ing easy to just ignore the real issues.

Sorry, I could keep going on this because I see the amateurism that is called Nordeus Support....but I wont.

nordeus...DO YOUR JOB! FIX THE GAME SO YOU DONT HAVE SO MANY COMPLAINTS AND ANGRY CUSTOMERS