Nordeus compensation

[PaulG]

Nothing received. Could Nordeus explain why some people are being compensated and not others?

[maurizio2208]

I did not receive any compensation, too. And as I wrote in a previous post I was supporting my team in association and I was winning 2-0 when the issue arised.
And when the system came back I lost 0-1.
My association was fighting to be promoted in diamond but cause to this issue every hope was lost.
Once again.... Could Nordeus explain why some people are being compensated and not others?