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Thread: Not recieve any tokens after purchased ????

  1. #1
    Newbie
    Join Date
    May 2013
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    5

    Not recieve any tokens after purchased ????

    Hi guys,

    I have purchased 500 tokens from the topeleven.com, but I still got NOTHING after a few hours waiting. I am just wondering is there anyone still having a problem like me now ? And I want to know what can I do with that.. I have already sent a E-mail to them, but no reply at all..

    So I just want to make sure is it my problem or there are something wrong with the system about sending tokens??

    Cheers

  2. #2
    Champion El Pistolero's Avatar
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    Feb 2013
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    UK
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    2,058
    If your purchase went through and you received no tokens then you need to report this to Nordeous, they should reply telling you they're investigating the matter.

  3. #3
    Newbie
    Join Date
    May 2013
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    5
    What is the best way to report ? By sending E-mail?
    I have already send a E-mail to them like few hours ago, but I get nothing back from them

  4. #4
    Dreamer Tornado88's Avatar
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    Jan 2013
    Location
    Manchester, England
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    328
    Did you get a confirmation email regarding purchase? Check with your bank to see if the funds were actually taken, if so ..then go to Nordeus.

  5. #5
    Newbie
    Join Date
    May 2013
    Posts
    5
    I don't get a e-mail and said confirm my purchase. But I did check about my bank and money are taken

  6. #6
    Banned
    Join Date
    Dec 2012
    Posts
    299
    you need to send request to their support team.If you have luck you will meet someone who can solve your problem,but you have chance to meet someone who is moron like me :X

  7. #7
    Newbie
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    May 2013
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    5
    oh well... I still have to wait until they are back to working hours... ((

  8. #8
    Banned
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    Dec 2012
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    299
    I wait them 17 days .Maybe you will have better luck

  9. #9
    Newbie
    Join Date
    May 2013
    Posts
    5
    17 days and money gone ??

    are you buying tokens on topeleven.com like what I did ??

  10. #10
    Champion El Pistolero's Avatar
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    Feb 2013
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    UK
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    2,058
    Quote Originally Posted by Ka Fai Chan View Post
    17 days and money gone ??

    are you buying tokens on topeleven.com like what I did ??
    He lost his tokens through a bug, he bid on a player on the negotiation list and he lost over 30 tokens and didn't get any player.

    Yours is different, you purchased tokens without getting the tokens, they'll get back to you in working hours.

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