Quote Originally Posted by Rmorrison81 View Post
Hi,

Been having problems with video ads (which seems to be a common trend at the moment), the ad will load and as soon as the video starts I get "sorry there was a problem" and then I have to press the dismiss button. This happens with 1 on 2 ads and the only way I can make any progress is to restart the app. I have tried clearing the cache in TE and Play store followed by restarting the phone and even uninstalled TE and reinstalled it to no avail. Its a shame because it's a fun game but this is really ruining the experience...

http://imgur.com/gallery/9DlsSDv
Can you please PM me your ID, Rmorrison? Around when approximately did you see this last? Is it the same video every time?