International Cup rewards

[kobocc]

I have also had the same problem. Won my thirs IC and was unable to claim the rewards

[prost77]

I have problem receiving the reward for 3rd international cup as well. Only the cup, no 3rd star, no players from national team, no legendary player. Hope you guys fix this soon.

[prost77]

I have problem receiving the reward for 3rd international cup as well. Only the cup, no 3rd star, no players from national team, no legendary player. Hope you guys fix this soon.

I've noticed I have 3 new International Cup team members on my Top11 Squad. Thanks for doing that. However the 3 I was awarded weren't the 3 I had originally chosen when the failure happened. 2 of the 3 are useless to me.

[DedySetiawan]

I have some problems too... can i get some explanation??

[AdhityaPriambudi]

I have same problem. I won the international league, but I can’t claim the reward international player to my club team. Please help.
My manager ID: 8646237979421595154

[SausyFC]

Hi everyone,

Thanks for reporting - I have all the IDs I'll need to investigate. Please contact support using the "?" in-game as they'll be able to log your case and help further.

Sorry about this.

[SausyFC]

Hi everyone,

I'm moderating replies with IDs. I'll keep you posted.

[PhanFC]

Thanks.
I reported with "?" in the game too, just got a reply that they are now kind of overwhelmed and won't reply soon.

[Keremaykas]

Thanks.*
I reported with "?" Please help us soon...

*****

[SausyFC]

Hi all, we're still investigating claiming issues. I'll provide another update as soon as I have one.