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  Click here to go to the first staff post in this thread.   Thread: International Cup rewards

  1. #21
    Newbie
    Join Date
    Jul 2018
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    1
    Where did my message go, why did they remove the post?
    My ID is 8645959478879450455, help, THANK YOU

  2.   Click here to go to the next staff post in this thread.   #22
    Administrator SausyFC's Avatar
    Join Date
    Sep 2016
    Posts
    1,678
    Hi guys,

    An update. We've identified the problem related to claiming players from the 3rd International Cup. We'll keep you posted on when you can expect a fix.

  3. #23
    Newbie
    Join Date
    Jul 2018
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    3
    Io ho vinto il terzo torneo internazionale, ma la ricompensa, i tre giocatori da portare nella squadra principale, la stellina, non me li ha dati...e ora non riesco più ad averli...il mio ID è 1408166570, non è da due giorni che gioco, spendendo anche per comprare token...non è giusto

  4. #24
    Newbie
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    Jul 2018
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    9
    Thanks for the update and the hard work fixing the problem!

  5. #25
    Newbie
    Join Date
    Jul 2018
    Posts
    10
    The IC menu is gone and I still cannot claim my reward. Please help, thanks.

  6. #26
    Newbie
    Join Date
    Jul 2018
    Posts
    13
    Still can't claim my rewards me too.

  7. #27
    SPG
    SPG is offline
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    Join Date
    Jul 2018
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    3
    I finally got 3 players from my national team. But... not the ones I chose. I even named the players in an in-game chat with the ?-desk. Hope this can be fixed.

  8. #28
    Newbie
    Join Date
    Jul 2018
    Posts
    10
    I have the same problem as SPG does.

  9. #29
    SPG
    SPG is offline
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    Jul 2018
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    Hope they can fix it. Got my entite right flank added 😧

  10.   Click here to go to the next staff post in this thread.   #30
    Administrator SausyFC's Avatar
    Join Date
    Sep 2016
    Posts
    1,678
    Hi everyone,

    We've got an update surrounding this issue affecting claiming.

    -For those who won the International Cup, we have added the best 3 players to your club team and have also added a star to your emblem.
    -There are a few Managers for whom we haven't been able to perform this migration. If you aren't seeing your 3 players in your club team, please contact our Support using the "?" in-game.
    -For those who won 3 International Cups and unlocked a Legendary player that you were unable to claim, please contact our Support team using the "?" in-game.

    Thanks for your patience while we addressed this and apologies once again for the inconvenience.

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