Top scorer event disappeared

[Guido van den Berg]

I’m pretty sure that I won the top scorer event last season. Now it’s the new season and I cannot find the event to claim my prize. Any suggestions?

[Daref]

totally the same for me. i even called a RL Friend and asked him but he received it and got the +30% Finishing skill.
The event payout was exactly 4 hours 30 min ago after it disapeared for me. (i could be wrong though if the 2nd Place would have scored 6 goals in last match he would pass me). But since i dont know how to see the Results of the Event or Last Seasons matches or anything. Maybe im wrong and u can?


I have already such a ****ty mood since Fyber and Ironsource owe me over 2000 TOKENs and now this arghhh

[khris]

I’m pretty sure that I won the top scorer event last season. Now it’s the new season and I cannot find the event to claim my prize. Any suggestions?

totally the same for me. i even called a RL Friend and asked him but he received it and got the +30% Finishing skill.
The event payout was exactly 4 hours 30 min ago after it disapeared for me. (i could be wrong though if the 2nd Place would have scored 6 goals in last match he would pass me). But since i dont know how to see the Results of the Event or Last Seasons matches or anything. Maybe im wrong and u can?


I have already such a ****ty mood since Fyber and Ironsource owe me over 2000 TOKENs and now this arghhh

Should it be... in the events page... if Im right...

[Lian]

Hey guys,

We're looking into this issue at the moment. Please PM me your Manager IDs in order to investigate it further.

[Richie72]

Same here Liam. I've PM'd you my manager ID
Thanks

[Richie72]

you can not just PM me Lian saying i didn't join !!! I did, like i do every season !!! i want my prize please. another Nordeus bug ? TOUGH ! i want my prize

[Richie72]

Hey guys,

We're looking into this issue at the moment. Please PM me your Manager IDs in order to investigate it further.

LIAN
How is your investigation going ? Waiting waiting waiting...... i will not go away

[Lian]

Sorry for the late reply guys,

@Guido if you press the view button and then see the screen with the rewards and the training button that means that you've joined the event.

@Richie I've PMed you.

[Guido van den Berg]

I got the same answer from Lian. I did not do anything else than in previous seasons. I won top scorer events before and I could always claim the prizes as intended. This time the event just disappeared.

[khris]

you can not just PM me Lian saying i didn't join !!! I did, like i do every season !!! i want my prize please. another Nordeus bug ? TOUGH ! i want my prize

I got the same answer from Lian. I did not do anything else than in previous seasons. I won top scorer events before and I could always claim the prizes as intended. This time the event just disappeared.

The main point is now to be 100% sure you've been registered to the event... this occur every season, some managers forget that it works by, joining the event - winning the top -claiming reward....then ofc. can exist a issue...