Results 1 to 8 of 8
Like Tree4Likes
  • 1 Post By dave1311
  • 1 Post By Sillybq
  • 1 Post By dave1311
  • 1 Post By Sillybq

Thread: Referral not working for me

  1. #1
    Famous Sillybq's Avatar
    Join Date
    Oct 2019
    Posts
    1,070

    Referral not working for me

    2nd failed attempt for me. I get the notification that my friend has joined the game but I can’t claim any rewards. Tried messaging support but it has been more than a week and I didn’t get any response. Can anyone help, is this normal?

  2. #2
    Moderator dave1311's Avatar
    Join Date
    Jun 2014
    Location
    Northallerton, United Kingdom
    Posts
    1,940
    Referrals have not worked for a long time. This has been reported previously and Devs are aware.
    ROMANBY VILLAGE FC (founded December 24th 2013)
    Level 123
    49 League
    8 Champions League
    3 Super League
    12 Cup

    1 Super Cup

    Top Eleven Forum Moderator

  3. #3
    Famous Sillybq's Avatar
    Join Date
    Oct 2019
    Posts
    1,070
    Quote Originally Posted by dave1311 View Post
    Referrals have not worked for a long time. This has been reported previously and Devs are aware.
    Yep the automated response did mention they are aware and asked for the account manager ID. I am assuming they will fix it backend but have not received any response hence my inquiry. Is it normal to wait this long for a response or will they not respond at all?

    I mean it’s blatantly advertised that we can earn tokens by inviting friends to the game and the automated response does lead you to believe they will link it for you. If that isn’t the case, they really shouldn’t mislead us.
    Last edited by Sillybq; 03-11-2020 at 04:35 PM.

  4. #4
    Moderator dave1311's Avatar
    Join Date
    Jun 2014
    Location
    Northallerton, United Kingdom
    Posts
    1,940
    Quote Originally Posted by Sillybq View Post
    Yep the automated response did mention they are aware and asked for the account manager ID. I am assuming they will fix it backend but have not received any response hence my inquiry. Is it normal to wait this long for a response or will they not respond at all?

    I mean it’s blatantly advertised that we can earn tokens by inviting friends to the game and the automated response does lead you to believe they will link it for you. If that isn’t the case, they really shouldn’t mislead us.
    I cannot say regarding response from support as I don’t know. You’re right about misleading though. I will mention this to the Devs now in fact.
    Sillybq likes this.
    ROMANBY VILLAGE FC (founded December 24th 2013)
    Level 123
    49 League
    8 Champions League
    3 Super League
    12 Cup

    1 Super Cup

    Top Eleven Forum Moderator

  5. #5
    VIP MNK Kaskada's Avatar
    Join Date
    Mar 2015
    Location
    Gračanica, Bosnia & Herzegovina
    Posts
    3,734
    It is not working since 2015 for me.

  6. #6
    Famous Sillybq's Avatar
    Join Date
    Oct 2019
    Posts
    1,070
    Quote Originally Posted by MNK Kaskada View Post
    It is not working since 2015 for me.
    I see. Good to know. Thanks. I shall not bother about it anymore then. It ain't much anyway.
    MNK Kaskada likes this.

  7. #7
    Moderator dave1311's Avatar
    Join Date
    Jun 2014
    Location
    Northallerton, United Kingdom
    Posts
    1,940
    Quote Originally Posted by Sillybq View Post
    I see. Good to know. Thanks. I shall not bother about it anymore then. It ain't much anyway.
    Has been mentioned again to Devs.
    MNK Kaskada likes this.
    ROMANBY VILLAGE FC (founded December 24th 2013)
    Level 123
    49 League
    8 Champions League
    3 Super League
    12 Cup

    1 Super Cup

    Top Eleven Forum Moderator

  8. #8
    Famous Sillybq's Avatar
    Join Date
    Oct 2019
    Posts
    1,070
    Quote Originally Posted by dave1311 View Post
    Has been mentioned again to Devs.
    Hopefully they retain it and fix it. It does benefit us players to have this option to earn to tokens.
    HeavensAAA likes this.