Page 4 of 7 FirstFirst ... 23456 ... LastLast
Results 31 to 40 of 65
Like Tree3Likes

  Click here to go to the first staff post in this thread.   Thread: Special Sponsor

  1. #31
    Rookie
    Join Date
    May 2017
    Posts
    70
    The attached image is what I get now


    Unable to load photo, I have X,s in the premium rewards and the premium is now active, but no rewards can be accessed
    League Champion - 25 titles
    League Runnerup -

    Champions League Winners - 10 titles

    Cup Winner - 9 titles
    Cup Runnerup -
    Cup Semi Finalist -

  2. #32
    Rookie
    Join Date
    May 2017
    Posts
    70
    Special Sponsor-f244bc6f-e6ce-4df7-914b-bf6e6511aee3.jpg
    League Champion - 25 titles
    League Runnerup -

    Champions League Winners - 10 titles

    Cup Winner - 9 titles
    Cup Runnerup -
    Cup Semi Finalist -

  3.   Click here to go to the next staff post in this thread.   #33
    Administrator SausyFC's Avatar
    Join Date
    Sep 2016
    Posts
    1,677
    Quote Originally Posted by AshAdelUnitedFC View Post
    Click image for larger version. 

Name:	F244BC6F-E6CE-4DF7-914B-BF6E6511AEE3.jpg 
Views:	36 
Size:	80.2 KB 
ID:	134849
    Thanks for this. Can you please share your club name/level? I will see what's going on.

    SausyFC

  4. #34
    Rookie
    Join Date
    May 2017
    Posts
    70
    Quote Originally Posted by SausyFC View Post
    Thanks for this. Can you please share your club name/level? I will see what's going on.

    SausyFC
    Manchester Utd
    Level 28

    Appears to be only 4, but I have not claimed all rewards from previously
    Last edited by AshAdelUnitedFC; 07-19-2020 at 11:52 AM.
    League Champion - 25 titles
    League Runnerup -

    Champions League Winners - 10 titles

    Cup Winner - 9 titles
    Cup Runnerup -
    Cup Semi Finalist -

  5. #35
    Addicted
    Join Date
    Aug 2016
    Location
    Bucharest
    Posts
    505
    Quote Originally Posted by SausyFC View Post
    UPDATE: For those who purchased Premium and were seeing it as locked, please completely close Top Eleven and log back in. Premium passes should be unlocked once again.

    I will share more news as I have it. Thanks everyone for the patience.

    SausyFC
    And, flags, avatars? like this? not load
    Attached Thumbnails Attached Thumbnails Special Sponsor-111.jpg  
    Last edited by StarlingCF; 07-19-2020 at 11:55 AM. Reason: asa vrea pl mea

  6.   Click here to go to the next staff post in this thread.   #36
    Administrator SausyFC's Avatar
    Join Date
    Sep 2016
    Posts
    1,677
    Hi everyone, to sum up the current news on the Special Sponsor:

    • Due to an earlier technical issue, progress needed to be reset on tasks that had been made before the fix was pushed, as some were not logging correctly and showing incorrect values. All tasks have been corrected and should now be logging properly.
    • All Premium passes have now been re-applied for those who purchased and were seeing it as re-locked. Please re-log in to Top Eleven where you should see it unlocked and ready to go.

    In regards to the first bullet point, we unfortunately are not able to retroactively re-add progress to tasks that had already started before the fix was pushed, so please get in touch with our Support team using the "?" in-game for a direct follow-up specific to your case.

    Thank you for all of your patience while the team pushed the fix. Sorry this has occurred and for the inconvenience caused.

    SausyFC

  7.   Click here to go to the next staff post in this thread.   #37
    Administrator SausyFC's Avatar
    Join Date
    Sep 2016
    Posts
    1,677
    Quote Originally Posted by AshAdelUnitedFC View Post
    Manchester Utd
    Level 28

    Appears to be only 4, but I have not claimed all rewards from previously
    Thanks, please also PM me the Manager ID when you can.

    SausyFC

  8. #38
    Rookie gohkimhock's Avatar
    Join Date
    Oct 2013
    Posts
    120
    Quote Originally Posted by SausyFC View Post
    Hi everyone, we're continuing to work on a fix for the issue for Special Sponsor. Tasks have now been fixed. I will be back with an update on Premium as soon as I have it.

    Apologies again.

    SausyFC
    what about the money being paid?

    Sent from my Redmi Note 9 Pro using Tapatalk

  9. #39
    Apprentice
    Join Date
    Oct 2018
    Posts
    195
    Quote Originally Posted by SausyFC View Post
    Thanks, please also PM me the Manager ID when you can.


    SausyFC
    What about web version ....so top eleven is offically mobile game only?

  10. #40
    Rookie gohkimhock's Avatar
    Join Date
    Oct 2013
    Posts
    120
    I have paid and still locking me out from the premium.

    Sent from my Redmi Note 9 Pro using Tapatalk

Page 4 of 7 FirstFirst ... 23456 ... LastLast