I'll say this straight off -

Moderators & Pricop (Supermoderator) are in no way affliated with Nordeus.

We're all regular players of Top Eleven like everybody else on the forum.

It is the Admins that are a Nordeus staff, and they have a hell of a lot more power than us.

All we do is make sure everyone sticks to the forum rules (which have been set by Nordeus.), move threads to appropriate sections & redact bad language.

We're available at any time - just send us a Pm. I myself reply to multiple messages a day from players asking for advice.

The reason you may not be able to get through to the Admins is that the private message folder can only hold a maximum of 250 messages - you can understand that it's quite possible that they may receive more messages than this a day.

If you would like to put something forward, yet cannot reach them - simply ask a moderator & we'll forward it to them, we've had to do this multiple times with users who have had trouble activating their accounts.