I was reading a Normal Educated Thread describing how a customer got a series of automated replies but I can't find it now, so I presume it was removed (fortunately I have it on PDF).
So, what type of forum is a forum where:
You can not express anything but opinions. And you shall not tell if they are empirical or not.
You only get hospitality from the staff if you praise the game like a happy child.
Your complaints are encouraged to be added to a common "discontentment dump".
You are encouraged to submit tickets to the game staff, instead.
However you can not describe your experience with the customer service.
You must remain silent about the fact there's no human support.
You can not tell how things work if you learn how they work.
Your threads get arbitrarily deleted or merged if they are seen as inconvenient (anything that does not say good things about the game, specially if they are real.).
You have no right to defend yourself. There's not even a section to reach the staff.
You can not know who are the admins, mods, if they are payed to work here, who decides what, who comes and goes. You can not make questions about the staff at all.
And occasionally if you get an administrator online, he'll happily reply to your message, but next day you'll notice he disabled his Private Messages, so that you can not catch him again.
What's this "Forum" then?
Can we shed this oppressive aura for one day and have a moment of frontal clarity about its purpose?