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Thread: This Game Sucks - What have nordeus done in the last 2 years to make it any better?

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  1. #1
    Dreamer Marc Symons's Avatar
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    Customer service is the worst I've seen, ever! - they refused to refund me 54 tokens after I got into a bidding war and in round 53 with 14 seconds left on the clock the auction glitches and it said LOST. I was like WTF but assured myself that Nordeus would refund me. Nope they kept telling me it would have been my fault and I should learn how the auctions work. It went on and on until I asked to see the log for the auction, did I get it? Nope, the cheeky sh@&s closed my ticket saying that it was RESOLVED.

    Then there is the token price scandal. Charging different people different prices for tokens. Clear price discrimination, but do they care? Of corse not as there based in Serbia so after threatening to contact trading standards etc they basically told me to do my worst.

    As for updates I truley believe that the updates they put out are shocking! 2 years and the best they can do is to move the useless settings tab into the user interface! - Nordeus reward customer loyalty with shocking service and the refusal to admit when there in the wrong. I actually give up reporting bugs and technical issues as it's not worth the time and energy to just be told that it will be something I am doing wrong.

  2. #2
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    Quote Originally Posted by Marc Symons View Post
    Customer service is the worst I've seen, ever! - they refused to refund me 54 tokens after I got into a bidding war and in round 53 with 14 seconds left on the clock the auction glitches and it said LOST. I was like WTF but assured myself that Nordeus would refund me. Nope they kept telling me it would have been my fault and I should learn how the auctions work. It went on and on until I asked to see the log for the auction, did I get it? Nope, the cheeky sh@&s closed my ticket saying that it was RESOLVED.

    Then there is the token price scandal. Charging different people different prices for tokens. Clear price discrimination, but do they care? Of corse not as there based in Serbia so after threatening to contact trading standards etc they basically told me to do my worst.

    As for updates I truley believe that the updates they put out are shocking! 2 years and the best they can do is to move the useless settings tab into the user interface! - Nordeus reward customer loyalty with shocking service and the refusal to admit when there in the wrong. I actually give up reporting bugs and technical issues as it's not worth the time and energy to just be told that it will be something I am doing wrong.
    closest to sounding like cracicot award goes to..................

  3. #3
    Dreamer Marc Symons's Avatar
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    Quote Originally Posted by rastaman70 View Post
    closest to sounding like cracicot award goes to..................
    You are a disruptive troll and you shouldn't even be allowed to post here. I have never read a single post where you are not either insulting someone or challenging every word someone has to say. How about trying to help people rather than always having to get your 2 pence worth in every thread.

  4. #4
    Champion Saransh Vatsa's Avatar
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    Quote Originally Posted by rastaman70 View Post
    closest to sounding like cracicot award goes to..................
    Hey wait wait wait........ I want that award!!!!! I have in prepared an award acceptance speech for it..... Wanna hear???????