He means 'whinge'.......but that's beside the point.
Fact is you were treated terribly. I'm not sure what your rights are regarding a 'free' game that you have invested money in after installation. and how cross border consumer rights apply, but i could see after playing this game for a few weeks that it was a con to the folk willing to invest in it sadly. I bought a few tokens right at the start as I compared it to what I'd pay for a computer game or suchlike, then realised the game engine was crap so my logic couldn't really stand up, and I couldn't justify spending any more.
Just play for a laugh now, and try and resist the urge to get a better team when I lose!