Top eleven and marketing

[nikolgiorgos]

The art of listening to your customers II


Well @ achiie , I don’t think that this tool is necessary.
Things are more simple I believe.

Nordeus has this forum, the facebook page and some other sources to “listen” to their customers.

But then what ? Follow their suggestions ? Of course not.
Can you imagine a BMW project manager going to Nürburgring to ask the drivers there how to build the new X model ?
Or a marketing director of Alfa Romeo going in an Alfisti (the Alfa Romeo fans) club gathering at Milano, to ask them if the liked the new Mito ? - lol

If the project managers of T11 would listen to the managers of the game, they should make an update like this one Bridgegoth describes with humor in this thread.
Introducing the ULTIMATE Top 11!
https://forum.topeleven.com/top-elev...-top-11-a.html

There are two things someone can do.

The first is to try the products of their own company.

I don’t believe they do that.
I ‘m not talking about Jeeves or Voldara or some other adms.
(they have teams and do play the game).
I ‘m talking about some executives of the game.
What was the last time when they played the game as common players ?
Did they try to start the game from the beginning, with a LV1 team and see how can they progress for 2-3 seasons ?

I remember a movie, “What women want” , where the new gm (a woman, Helen Hunt) in an advertising company , gives to the men executives some products from their customers, to try themselves so have an opinion at first hand.
But those products were for women – pantyhose, hair removal and stuff like that - lol
Mel Gibson was one of them





The other thing that nordeus lack, is Communication.
Things were worst in the past, now it’s a little better with the presence of some adms in the forum (doing some basic things, mostly at problems) but still the rate is very low.

- There is no dialogue with so many people who are complaining about things
- No answers for questions like “Why the old version had to stop and why some of the features aren’t transferred in the new version”,
- No feedback about so many suggestions the managers are doing or some repeated issues (recommended players, academy, negotiations and scout list, playing in a +1 LV CH.L., problems with in the top of the server).
- No “wiki” or FAQ , not about the functions of the game but some fundamentals of the game (like special abilities or how the orders affect the game-play or skills).


* I can understand that many members are upset about the new auctions system but please respect the concept of this thread.
It’s not about to post another complain but to share some thoughts with people who might be interest to see.
Thanks

[nikolgiorgos]

Show off is a marketing tool, to make people spending more.
But where is this motivation in T11 ?

I won my 11th treble but nowhere I can see that or show it to someone else.
My achievements have stuck at 10 - lol



Can anyone activate the LV4 please ?

[HairDryer]

@ nik you written a very nice point there but sad to say they dont care.I have posted in Hidden Achievement thread that more then half of the achievement is a joke and better be replace with serious achievement like Club History and Statistic.

[nikolgiorgos]

I disagree, they care (that's why we had those 3 latest contest-mini games) but
- nord-guys who decide or making things are not anymore T11 players and they are away from the situation of a player like us
- the make some useless updates (like the fake rates of tm players or the update of the scout-list)
- things are going slooow

[nikolgiorgos]

Emotions part II
Here
https://forum.topeleven.com/suggesti...ns-system.html
I wrote about the emotions we 're missing from the old tm and some suggestions to have some back.

Another emotional situation is that playing T11 we imagine ourselves as super managers of football teams.
One thing I loved to do, is to rename the players of my teams to real names and squads.
NIK was the Brazilian (now is dutch) and two other accounts were ARGENTINA and Man Utd .


NIK is wealthy team and the other two could afford that cause I was staying lv for time to time and gathered extra sources.

I suggest that for every player we get for first time in our teams (from simple tm, nego or scouts/rec) could have the option to edit his profile for free.
Just once.
So to build the team of our dreams

[nikolgiorgos]

Season 95 and we have a mini contest, facing Mourinho's team.
In the beginning it was interesting but after 3 days it little boring.
What would be more interesting for me, is to be able to earn some extra gaining for my players with those friendlies.
I mean, inspiring for some other pc/ps games I have played :
- When I have extra (life) time, I spending it the game to improve my quality.
When I 'm playing Final Fantasy or Fallout, I 'm hanging around in the desert or in some dungeons to beat some monsters, to collect items or money or to gain extra xp.
I 'm lv75 for example and strong enough to beat the final boss but I don't want to finish my game yet.
Or when I was playing Civilization, playing few more hours/days to improve my cities before the final attack (even if I was string enough to beat him and win the game).

We should have the chance to play 3-5 friendlies/day vs Mourinho's team (different version) but also to improve our quality without spending greens/condition.
Maybe in the half of a normal friendly game or 1/3 of an official game.

Nordeus can earn from that if could find some sponsors for Mourinho's team
like Mercedes, Samsung, Pepsi-Cola, Eat at Joe's, Google Special Eleven

Anyway, if someone want to spend some extra time, the game doesn't offer him anything.

[KenoticFC]

Niko you reminded me of my Age of Empire 2 days. I would play and not attack the enemies until all the resources where over and during that time I would build fortresses and castles right outside his gates.
It's sad that TE is not a game with enough depth to spend some time. This is why I suggested they implement a training where you face your own players against each other. It's a good way to experiment with formations and kill some time.

[nikolgiorgos]

As gizzmo saying here, the only suggestion is to find a new marketing guy to do the job (or else you 're loosing money).
https://forum.topeleven.com/suggesti...g-trainee.html

[nikolgiorgos]

The art of listening to your customers III

This is a new promo pack.
Spring sales.




but my team (LV40) has over 1.000 red boosters, some thousands blue boosters and over 30 Billions.
So only useful for me is the tokens and the greens.
All this time, forum members posting suggestions about to exchange blue/red boosters with greens (and Voldara answering that will forward that to the devs )

So actually there isn't any discount
This promo should offer this amount of tokens (which is the basic monetary ) plus a choice for a player to adjust what kind of packs could get.
Or simply, double tokens.

[Altiplano]

My offer at level 34 seems to be better than yours.