[Official] Top Eleven v5.3 - 7th of February

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Originally Posted by Jeeves

Guys have you tried to login today already?

Does the game still not load? Neither on the Web nor on the Mobile platform?

Have all of you tried to:
a) Mobile - Clear cache or fully reinstall the app.
b) Web - Clear cache and cookies. Try to load from topeleven.com and Facebook.com

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I tried already 10 times reinstall app in my iPhone, still no effect.Can't login.

How can i clear cache?

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Originally Posted by Saint_

I tried already 10 times reinstall app in my iPhone, still no effect.Can't login.

How can i clear cache?

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Well the cache was already cleared since you reinstalled the app. Can you write to support about the issue, Saint_?
The guys are gather and checking all such cases as we speak so you'll help out a lot this way! :)

Use this link to our web support form and fill it out. That will open a ticket in our system and an agent will take on your case.

Just to let you know. Its working on firefox again :D

Some associations change to many time from members,they choose the best teams to play.
This is to easy and not fair.
Please set a limit to change players into the groups,like 2 maximum,and if they want to change again so 1LVL down.
Some are fighting from the begining to get to the top and others only take benefit from the systhem.

And yes,firefox,chrome,opera and avast safe zone are working again.

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Originally Posted by Moi

Hi Managers,


IMPROVEMENTS

- The rules for healing loaned players have been updated. The owner Manager of loaned players can have them healed by other members of his association up to a maximum of 5 rests (5 rests is a global limit for all loaned players) per day.
- We've improved the performance of the game by either reducing battery consumption for some devices or improving the number of frames per second for other ones.
- For Managers who play on Android devices, note that Google Game Achievements are now located in Settings.
- The updated tutorial that was available on Android devices since version 5.1.1 is now available for iOS devices and on web browser versions.



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Good to hear that but to be justice and fairness you must ban all those ridiculous Asso
Attachment 77245Attachment 77246

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Originally Posted by Ioannis Boulakas

Good to hear that but to be justice and fairness you must ban all those ridiculous Asso
Attachment 77245Attachment 77246

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I also realized that today. From sale:D

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Originally Posted by Jeeves

Well the cache was already cleared since you reinstalled the app. Can you write to support about the issue, Saint_?
The guys are gather and checking all such cases as we speak so you'll help out a lot this way! :)

Use this link to our web support form and fill it out. That will open a ticket in our system and an agent will take on your case.

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Hey bro...Maybe you wont ignore as Moi ALWAYS doing it...So after this update which I lik,e the problem is that I Can't see the videos as before, and that being 30 a day with ALL my accounts played on the same device as Always....Sooooo wtf? Can you please help me with these problems?? With that ghost/grey function on videos it got ****ed entirely as I can see and the devs decided to alter it instead of fixing it....Waiting to hear from you soon ! Thanks

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Originally Posted by lginq

Glad to hear you change the squad limit to 25, for us who like to have large squads. Not using loans at all, so can't comment on that.
What I would like to see is squad numbers selection at the beginning of the season, it'll be more realistic when for example my right back wouldn't wear no. 9, or my striker no. 1 . (of course I can edit that, bu don't want to waste token for it)

Keep up the good work!

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I'm quite sympathetic to your thoughts about numbering. For anyone with some football history inside you, it's quite abhorrent to have a striker with number 1 or a defender with number 9. However, it doesn't cost anything to change the numbers anymore. The problem is, sometimes the change number function is not working. It's happened to me twice, once just recently. I was unable to press the Confirm button after I chosen the new number for the player, could only press the red X. :-(
Andy

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Originally Posted by Anders Lord

I was unable to press the Confirm button after I chosen the new number for the player, could only press the red X. :-(
Andy

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Did it happen with the players who have two word names (with a dash) ?

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Originally Posted by lginq

Glad to hear you change the squad limit to 25, for us who like to have large squads. Not using loans at all, so can't comment on that.
What I would like to see is squad numbers selection at the beginning of the season, it'll be more realistic when for example my right back wouldn't wear no. 9, or my striker no. 1 . (of course I can edit that, bu don't want to waste token for it)

Keep up the good work!

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To change players number doesn't cost any token, name change cost one token.

Having 25 players is good update for us but don't know it'll cost us more on wages or not, hopefully we can balance the incom-expenses.

Loan player new rule is a good step to contol misuses. But I prefer, manager who sending/assign his player for loan should (must) have fully rested or full condition, then who ever took that player send back with full condition.

5 x 28 = 140 rest/season, now it's legal to use.

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Originally Posted by Alessio Fitch

Hey bro...Maybe you wont ignore as Moi ALWAYS doing it...So after this update which I lik,e the problem is that I Can't see the videos as before, and that being 30 a day with ALL my accounts played on the same device as Always....Sooooo wtf? Can you please help me with these problems?? With that ghost/grey function on videos it got ****ed entirely as I can see and the devs decided to alter it instead of fixing it....Waiting to hear from you soon ! Thanks

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We've noticed that there seems to be an issue where the Get Free button would go on an eternal loading-loop (If you can call it that way) instead of simply graying out when there are no video offers available at the moment. (Before you would get a message that would tell you that there are currently no videos you can watch).

We're investigating these cases and gathering data though our support team. So please, if anyone is getting the Get Free button on a loop with no end instead of the button simply graying out, you should definitely open a ticket with our support team so we can register the case and have your account data at hand. Thank you in advance! :)

Still, it could be an Offer Availability matter. We don't decide how many videos an account will receive. The providers determine this. More videos could become available at different times of the day as well. But if you mean that instead of there being no available videos the above issue happens where the button simply doesn't do anything after you tap it then make sure to write to support about this.

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Originally Posted by Anders Lord

I'm quite sympathetic to your thoughts about numbering. For anyone with some football history inside you, it's quite abhorrent to have a striker with number 1 or a defender with number 9. However, it doesn't cost anything to change the numbers anymore. The problem is, sometimes the change number function is not working. It's happened to me twice, once just recently. I was unable to press the Confirm button after I chosen the new number for the player, could only press the red X. :-(
Andy

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Yep, as Andy explained, the number-changing is free of charge since several updates ago, guys! :)

Can you give me the User ID of your account in a PM, Andy? (You can find it in Options > Accounts. It's a long streak of digits)
Make sure to tell me which player in your squad is having this issue. I want to check if I can manually do it from our end.

Sometimes, as Czero suggested, a player with a dash in the name can cause an issue because the dash is not a legal character for names in the game. Report such cases to the support team and they will manually fix the name without you having to spend tokens. :)

Pause in match between first and second half to short

you get a popup 1ste half ends then the second half begins in 1 sec

before the update you had about 10sec to change the your team with the reserves

Probably a laggy connection. On my 'super-fast broadband' at home, I'm falling asleep waiting for the second half to start sometimes...

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Originally Posted by Jeeves

We've noticed that there seems to be an issue where the Get Free button would go on an eternal loading-loop (If you can call it that way) instead of simply graying out when there are no video offers available at the moment. (Before you would get a message that would tell you that there are currently no videos you can watch).

We're investigating these cases and gathering data though our support team. So please, if anyone is getting the Get Free button on a loop with no end instead of the button simply graying out, you should definitely open a ticket with our support team so we can register the case and have your account data at hand. Thank you in advance! :)

Still, it could be an Offer Availability matter. We don't decide how many videos an account will receive. The providers determine this. More videos could become available at different times of the day as well. But if you mean that instead of there being no available videos the above issue happens where the button simply doesn't do anything after you tap it then make sure to write to support about this.

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Thanks bro ! I've written to game support from day 1 and they said they are investigating. Some changes were made during the last update and I'm thinking it wont be that hard to reverse that video grey button offers ! Thanks ! I have this issue on all of my accounts and it's annoying as before the update I was getting the 30videos a day, now....lol

My offer availability has been fluctuating during different periods of time as well, Alessio. Please just keep in mind that the issue with the button might be just a bug with the button that doesn't let it return to default state so you can try again or goes gray because there are no videos available atm. While the number of videos you get on all your accounts could be just a matter relating to Offer Availability. :/

This is my own 2 cents on the matter at least. Not sure if the limited amount of videos you gets is related to the button bugging out, basically.

Well done Nordeus!!!

Nice to have the chance to renew contract for club legends!!! I love this "Totti" - like update.
And thanks for the very much needed limitations to multiple loans healings.

Cayembe

We try to clear issues as fast as possible. Sorry that it takes a while sometimes. One by one though, they're dealt with. :)

Thank you all for making sure to bring up issues and other such to our attention. Much obliged.

P.S. I have an old star of mine that would benefit from this haha. He's not that high in quality (couldn't keep up) but I'll be really sad to see him go non the less. :(
Glad he might get to be with the squad for another year.

Problem with free video ads

Today watched 5 ads and no more, button greyed out, waited 10 min got 1 video, watched and grey out again. Reload the game watched 1 video and have to quit and restart again. Last week before update always got 30 everyday can watch in 1 shot.

Quote:

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Originally Posted by Jeeves

We've noticed that there seems to be an issue where the Get Free button would go on an eternal loading-loop (If you can call it that way) instead of simply graying out when there are no video offers available at the moment. (Before you would get a message that would tell you that there are currently no videos you can watch).

We're investigating these cases and gathering data though our support team. So please, if anyone is getting the Get Free button on a loop with no end instead of the button simply graying out, you should definitely open a ticket with our support team so we can register the case and have your account data at hand. Thank you in advance! :)

Still, it could be an Offer Availability matter. We don't decide how many videos an account will receive. The providers determine this. More videos could become available at different times of the day as well. But if you mean that instead of there being no available videos the above issue happens where the button simply doesn't do anything after you tap it then make sure to write to support about this.

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Jeeves.

I got same issue 3 days long. And not to waste other rests, I was trying with another device. And it was pretty good !
You know the difference ?

I was using a S5 and issue were there... but with my old S3... it was perfect ! Difference is that S5 have the new release Top Eleven 5.3 when my S3 was currently on Top Eleven 5.2

So I took decision to come back at Top Eleven 5.2 on my S5. Magically, everything is working good by now !

When Nordeus will fix the bug, I will download Top Eleven 5.3 back.

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Originally Posted by Eric Jego

Jeeves.

I got same issue 3 days long. And not to waste other rests, I was trying with another device. And it was pretty good !
You know the difference ?

I was using a S5 and issue were there... but with my old S3... it was perfect ! Difference is that S5 have the new release Top Eleven 5.3 when my S3 was currently on Top Eleven 5.2

So I took decision to come back at Top Eleven 5.2 on my S5. Magically, everything is working good by now !

When Nordeus will fix the bug, I will download Top Eleven 5.3 back.

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HI Eric , how are you ?

Using galaxy S7 with the Last update 5.3 and no problem .

Some bugs are more common like:
- bonuses not working
- troll results (my much weaker opponent, score goals with 100% efficiency, I had all bonuses max, everybody was happy), I was favorite (more than 20% differece) and I lost or it was happy draw
- during playing the game I do not see any stats (IOS, Android)

So basically the weaker opponent, the worst results. Even when you have full bonuses, you are much better and you are watching the game probably you will lose.

Were there some tweeks to the game play engine?
My friends and I are getting so many troll results this season it's getting ridiculous.
I just had 67% possession at home with all max bonuses, and I was 13% stronger, and he out shoots me? Sorry but that is not normal, and things like this weren't happening in the previous several seasons, and now it seems par for the course.

Well, it happens to me too!! It seems like the system has fixed the loss matches. Winning streaks won't last even with better teams. It's frustrating..


Sent from my iPhone using Tapatalk

Guys,

You have to fix this crazy problem about the assistant.
He proposes me once again a GK..and i got 24h to choose if i want one or not...but for a GK i need 2 second!
I don't want him! :)


I'm tired of by this situation.. 4/5 it'a a GK

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Originally Posted by Ryan Gosling

Guys,

You have to fix this crazy problem about the assistant.
He proposes me once again a GK..and i got 24h to choose if i want one or not...but for a GK i need 2 second!
I don't want him! :)


I'm tired of by this situation.. 4/5 it'a a GK

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I'm still stuck with strikers

Keeper some seldom strikers here, nothing else:confused:

Give me one! Haha


But i'll prefer a DL-DC or MC and at the end a ST!


The assistant drives me crazy!!


I contact the support to get an explanation but not really satisfied


I'm going to try to buy a young one to replae my old sub GK and see if there is a difference.

The new update that makes underdogs win matches over way better teams is totally ridicules.
The best and leading teams losing too the bottom feeders. those with only one or two wins is just to much. :mad:

Will we have a new update this season that will include the asso fix and more features?

Me parece bien, excelente, la tegnologia esta avanzando.