Quote Originally Posted by casper™ View Post
We are sorry that you have faced this situation. Unfortunately, the connection to the server was interrupted during the game.
All this says is that you lost your connection to the server during the game. It says nothing about a server being down for maintenance.

I re-read your first post. I have to admit, the fact that Nordeus allows games so close to server maintenance is a bit stupid. There should be some time, say 15 mins on either side of the game where there are no games scheduled in order to take into account a longer backup or other maintenance. BUT that is the fault of the programmers and higher-ups at Nordeus that shows their lack of foresight and consideration for their subscribers.

I am still trying to piece together what happened:

1) you set a bogus formation so your opponent cant know your desired formation. many of us do that, but not when you could have possible connection issues.
2) You spent 2 tokens and changed the game time to a time so close to server maintenance. NOT a good idea. but you did and Nordeus allowed that so there should be nothing wrong with this. BUT....knowing it was so close to server maintenance, you should have changed your formation to your desired one, in case you could not login close to maintenance. Logical solution, dont you think?
3) If you could not login...why? Was the server still undergoing maintenance? If so, how is the game being played? I would be pissed if a game was being played and I was not allowed a chance to see it.
4) in regards to #3, cant login to game because of server, or his own connection? His own connection = tough luck.
5) So when you eventually logged in, you found the result as 1-1 because of your bogus formation not being adequate enough to win.

Is that correct so far?

At this point, depending on certain things, Nordeus should give you back 2 tokens as goodwill for allowing a game so close to maintenance and not ensuring you could login to see your game.

On that note, I have 2 computers and 3 screens, so I can watch several accounts at the same time. I have been kicked from a game in IE on one account while watching a game, and the other 2 computers are also watching but dont get kicked. Dont know if it was a browser issue (other 2 accounts were using chrome) or an issue with the T11 account, because it was most certainly NOT my internet connection...obviously. I could NOT log back in until well after the game was finished so I could not make any subs. At least I got to watch the game with the other accounts, and I won, but it was frustrating to not be able to connect again, while I had good connections with other accounts. All that to say, it is most likely a fault of Nordeus and they should give you 2 tokens as goodwill for your troubles. I would not expect them to change the results.

Good luck