In Greece we 're saying one hand helps the other and both hands together washing the face.

In our case that means
- the adms are here if something important is happening (for example the latest connection problems in some servers)
- the mods and some old experience players are also here to give an info , a tip or an explanation
(there isn't any unanswered question of some member, more than 2-3 hours ? max)

but
- some new payers must understand that they need to do some work too.
For example to take a look in some older posts,
to read the bugs/issues section for a case like him ("playing" with the advance search option, using some key words it's also useful)

Here I made a summary not only for bugs but for the "not a bug" (about 40) cases.
Also I give some tips about to overcome with some bugs (the late in game stats or subs).
https://forum.topeleven.com/bugs-tec...mary-bugs.html

Now, I can see it has 1.682 views
Another one about the last IC rewards in the first page, has 1.894 views.

Many managers with "not a bug" cases, sending reports to nordeus technical support.
How many cases of "I cannot watch videos" was sent to support ?
Or "Why I lost from that team with less q, blah,blah, blah" ?

Sorry but the players also must try to understand better the game and search for some answers-solutions before bother the support.

That will make them better and successful managers instead of the mediocre avg.