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Thread: Summary of bugs

  1. #1
    Greek Forum Moderator nikolgiorgos's Avatar
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    Summary of bugs

    I gather here most the bugs that members post, older or new, important or not, issues or misunderstandings.

    It’s useful for a player to take a look and see if his case is among others that have been reported and it’s more practical to add your case in a thread that already has it.

    When you add a new post in an old thread, it comes back in the “surface” of the forum so it will be spotted again.
    If it’s a new, a different bug, open a new thread.
    I recommend also to write if you 're playing in android, iOS or a browser.

    But before that, try few things and maybe it ‘ll be fixed.
    What things ?
    In a mobile, go to settings > apps > Top Eleven and clean cache or clean data.
    Also you can uninstall and install the game again.
    In pc/ lap-top, check if there is a latest browser version , clean cookies, maybe some update of the flash player could help - even if the game is in Unity – for vids.
    * If you ‘re not familiar with those actions above, search in the google or in youtube, using a phrase like “How do I …. “ .

    I understand that some of you are pissed of from something or surprised but please don't use as title "wtf ..." or "How is it possible ?"
    Better describe in the tittle with few words, what is the case. It would be easier for people who 're trying to help, to find later your thread.


    We have 4 parts here :

    - The misunderstandings – It’s not a bug when …
    - The minor bugs – mostly visual, you can ignore them
    - The old (but repeated) bugs
    - The recent – I ‘m gonna update this part every while.

    * This thread is not something official. I ‘m just trying to help members and nord-people to spot the issues and find solutions.
    Wherever I can, I give tips or you can read answers from the adms other members.
    Adms giving help from time to time but it's not in their daily duties to offer technical support in the forum.

    The official channel is the nordeus support, in this link
    https://nordeus.helpshift.com/a/top-...=web&contact=1

    Or the help button … [?] in the game.

    * This is the relative thread for chat
    https://forum.topeleven.com/bugs-tec...bugs-chat.html
    Last edited by nikolgiorgos; 04-10-2018 at 09:25 AM.
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  2. #2
    Greek Forum Moderator nikolgiorgos's Avatar
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    There are some misunderstandings or "rules" we don't know yet, so better read before report something as a bug

    It's not a bug when ....

    1) your team loose a star after promotion (level up)
    - It's a basic rule of the game
    https://forum.topeleven.com/tutorial...-level-up.html

    2) We can't make a negotiation offer to a player of our friend
    - He is in a different server.
    Read more about negotiations here
    https://forum.topeleven.com/top-elev...g-players.html

    3) Promoted from 9th position
    - happening sometimes
    https://forum.topeleven.com/top-elev...ced-level.html

    4) Playing vs +1 level teams in Champions League or Cup
    https://forum.topeleven.com/top-elev...higher-cl.html
    https://forum.topeleven.com/bugs-tec...gue-level.html

    5) Cannot send an official jersey as a gift
    - must buy with money
    https://forum.topeleven.com/top-elev...y-someone.html

    6) You cannot get more than one gift of a kind, every day
    - a rule
    https://forum.topeleven.com/top-elev...e-no-gift.html

    7) you are in a high level and you didn't promote - you are in the top of the server
    - Not enough teams
    https://forum.topeleven.com/bugs-tec...4459-bugs.html

    8) Finished in 12th position but promoted ?
    For the same reason - not enough teams in top of the server, so the game promotes more teams to create a new league.

    9) we see the first opponent of our League, at day 2 of the season.
    - The draw already happened but we cannot see the League table before day 3.
    https://forum.topeleven.com/bugs-tec...ble-s-bug.html

    10) your 99% q player removed from nego list (went 100% quality)
    https://forum.topeleven.com/bugs-tec...25-itself.html
    https://forum.topeleven.com/top-elev...tml#post439052

    11) Cannot send a friend request to a manager from the same server
    - there is a limit of friends
    https://forum.topeleven.com/top-elev...dd-friend.html

    12) Cannot see in schedule, games of some friends
    - There is no limit for fb friends but above a number (about 120), you might loose some games
    https://forum.topeleven.com/bugs-tec...s-matches.html

    13) You won the League but didn't get the prize money.
    You 'll get them next day, 1st of the new season.

    14) When we cannot use a number for the renaming our team.
    - We can use a number only for the first time we give the name in our team (TSV 1860 Munich)
    https://forum.topeleven.com/top-elev...team-name.html

    15) when you want to change the number of a player for free but the game asks you for 1 token.
    Probably he is a Brazilian/Portuguese player with a very long game and the game permits only to change all the characteristics.
    (actually to put a new short name).
    Solution : Give the number you want to another player and switch again this number with the (random) Brazilian's number.
    Then, change again the number of the (short name) player.
    All for free

    16) If you 're bidding for the same player, with a manager some levels above yours.
    - It's the new auctions system (like the associations logic)
    https://forum.topeleven.com/top-elev...-features.html
    https://forum.topeleven.com/top-elev...5th-april.html
    https://forum.topeleven.com/bugs-tec...-possible.html
    https://forum.topeleven.com/top-elev...er-market.html

    17) If opponent bidder has a negative cash flow (debt)
    - He 'll pay that later. If he can't do that the next 7 days, the game automatically 'll sell one of his best players.
    https://forum.topeleven.com/bugs-tec...ction-bug.html

    18) if you are in the same competition with a manager who has a bigger manager level.
    - This manager used an older in-game app and took over a club from lower level.
    At the same time, he kept his previous (higher) lv number.
    What is important, is the League lv he is playing and the relative market.
    Every manager is facing +-1 lv opponents in Cup and C.L. and same lv in League.

    19) if you see a manager with a high level but a recent starting date of his club.
    - This manager was inactive for some period and when he got back, took that date.
    Also because till then, he was playing as a guest and that date he connected his team with a fb account.
    Or some misunderstanding with levels - it's the old "take over a lower lv club" old option.
    https://forum.topeleven.com/top-elev...oing-here.html

    20) when levels of training not increasing anymore
    - LV91 is the max. Congratulations

    21) when no skills added above 340%.
    - This is the max skill a player can have

    22) when you don't see any increase of GK (unique) abilities in your other players
    - You see some skills in a drill, but some of them are only for GK.
    https://forum.topeleven.com/bugs-tec...ining-bug.html

    23) when we cannot buy official jerseys from pc.
    https://forum.topeleven.com/bugs-tec...k-new-bug.html
    Now it's only from mobiles

    24) when we don't get the man of the match skill points in a friendly or associations game.
    It's only for official games.
    https://forum.topeleven.com/bugs-tec...ll-points.html

    25) didn't promote in CH.L. groups, came 2nd ...
    - read the rules
    https://forum.topeleven.com/top-elev...on-format.html
    http://www.topeleven.com/2014/07/11/champions-league/
    and an example
    https://forum.topeleven.com/bugs-tec...placement.html


    26) you finished 2nd in your League , with same goals and gd
    #22
    https://forum.topeleven.com/top-elev...em-league.html

    27) if you got confused with contracts
    https://forum.topeleven.com/top-elev...contracts.html

    28) if your player is not eligible to play in a 2nd game (cause of cards)
    https://forum.topeleven.com/top-elev...uspension.html

    29) if you removed a TE friend from fb but still you see his team in friend's list
    - don't worry, it needs a couple of days

    30) if you bid more than 50 tokens in an auctions but didn't get the Stubborn achievement
    (https://forum.topeleven.com/tutorial...ievements.html)
    - it's been removed with the new auctions

    31) even if reduce the tickets price, you can't fill your stadium
    - probably because it is bigger for your lv.
    There is a max attendance , read here
    https://forum.topeleven.com/top-elev...prices%5D.html

    32) if cannot understand how comes the CM in stats
    - it counts the games your player was in the bench too
    https://forum.topeleven.com/top-elev...tml#post391084
    https://forum.topeleven.com/bugs-tec...tal-error.html

    33) if you see the first days of the season, teams like this.
    They didn't renew the contracts yet
    https://forum.topeleven.com/top-elev...xplain-me.html

    34) if you see teams above lv, as 9* or team below lv, as 1*.
    They are in different levels and this is how we see them.
    If you see a team same lv as 9*, check
    https://forum.topeleven.com/top-elev...-possible.html

    35) If your game finished 3-0 without playing it.
    Opponent didn't have 11 eligible players to set up his team.
    You may see that he has 14 players but some of them are injured and you cannot see that.

    36) if someone "hacked" your fb account
    https://forum.topeleven.com/bugs-tec...sociation.html

    37) if you didn't tab the Contest button
    https://forum.topeleven.com/bugs-tec...l-not-bug.html

    38) if you see weird pairs in your asso tournament
    https://forum.topeleven.com/bugs-tec...sso-games.html

    39) if you see that you supported your team in your second asso game when that time you were sleeping.
    - if you are present in the first game, then the game considers your presence in the 2nd too.
    The same with your group mates.
    https://forum.topeleven.com/suggesti...sso-games.html

    40) It's not a bug if GK training doesn't work
    https://forum.topeleven.com/tutorial...day-after.html

    41) It's not a bug if you cannot farm packs/boosters
    https://forum.topeleven.com/bugs-tec...ke-virgin.html

    42) if a team doesn't have an illegible squad of 11 players for the 1st game of the Cup or C.L./S.L. (K.O. rounds)
    doesn't play the 2nd game too. It's out (both scores 3-0) .
    http://prntscr.com/ka26kz
    Last edited by nikolgiorgos; 09-12-2018 at 08:08 PM.
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  3. #3
    Greek Forum Moderator nikolgiorgos's Avatar
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    Those bugs are not important, rare, some times only visual, you can ignore them

    1) A note about the parking when you have already finished facilities
    - ignore it
    Summary of bugs-tickets-notice.jpg

    2) Some times, a player has "wrong" special ability
    - ok, you can live with that

    Summary of bugs-player-sa.jpg

    3) well, dream on
    Summary of bugs-600-k-token.jpg

    4) A notice for an inured player
    - ignore it
    Summary of bugs-2018-not-injured-player.jpg

    5) Assistant manager many times saying crazy things (few times can give some good advice about tactics) but you must be careful about the scores in K.O. games.
    When you 're playing the second game, keep in mind the score of the first game and ignore his comment about the qualification result.
    Summary of bugs-5-m-advice.jpg

    6) Mourinho sent Thanks
    Summary of bugs-6-mou-thanks.jpg

    7) Some times, the negotiations list has players that shouldn't be there (except if there are 3* and 4* players of your friends).
    Ignore them.
    Summary of bugs-7-nego-list-what.jpg

    8) A rate above 10
    Summary of bugs-8-rate-10-2-b.jpg

    9) The game of a friend is stuck and when you go in friend's schedule, it's the one that shows.
    The opponent of your friend, didn't have 11 eligible players so it's 3-0 victory for him.
    You just have to scroll down to see the current games.
    Summary of bugs-9-stuck-game.jpg

    10) Double stadium and tickets supports.
    Ok but don't count on this extra 5%. It's a minor factor.
    Summary of bugs-10-double-stadium.jpg

    11) When start the new season, instead of saying that you won the League, saying that you won the Champions League
    Summary of bugs-11-win-ch.l.-no-league.jpg
    Last edited by nikolgiorgos; 04-09-2018 at 04:44 PM.
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  4. #4
    Greek Forum Moderator nikolgiorgos's Avatar
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    OLD BUGS

    Those bugs are old but repeated.
    Some of them are rare, some more often.

    1) Missing X2 training button.
    Rare but still happening.
    Must wait 5-6 days to reappear.
    Under investigation
    https://forum.topeleven.com/bugs-tec...t-problem.html

    2) When the game stuck on penalties procedure in asso tournaments
    https://forum.topeleven.com/bugs-tec...penalties.html
    Sending a report and get a compensation, is the only thing we can do.

    3) bug in subs
    https://forum.topeleven.com/bugs-tec...-bug-subs.html
    it's more rare lately

    4) Goals of 1st day, didn't count in Club's season stats
    https://forum.topeleven.com/bugs-tec...-odd-here.html
    Doesn't affect the stats of a player

    5) Sub didn't activate
    https://forum.topeleven.com/bugs-tec...-activate.html
    When you 'll give the order, go again and make another small action (a player little forth or backwards, just to tab again the V button)

    6) Missing GK, 12 players
    post here, maybe nord-guys 'll ask for your ID to check your case
    https://forum.topeleven.com/bugs-tec...eeper-bug.html

    7) few hours before the end of the season, we can see some weird things in schedule, maybe not see our last league game
    https://forum.topeleven.com/bugs-tec...y-friends.html
    Next day in new season, everything is back to normal

    8) rare but some times, you may see the points of your asso group the new season, reduced more than the (rule of) 20%.
    Send a report

    9) Ghost goal, different score from what we saw before.
    It's a hidden connection lost. Rare but can happen.
    https://forum.topeleven.com/top-elev...host-goal.html
    https://forum.topeleven.com/bugs-tec...lain-me-2.html
    Last edited by nikolgiorgos; 04-09-2018 at 04:45 PM.
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  5. #5
    Greek Forum Moderator nikolgiorgos's Avatar
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    April of 2018

    error in server connection
    https://forum.topeleven.com/bugs-tec...match-bug.html

    bonus (of training) drop after a game
    https://forum.topeleven.com/bugs-tec...uses-drop.html

    problems with vids (6.7 version)
    https://forum.topeleven.com/bugs-tec...ate-6-7-a.html

    sync with fb
    https://forum.topeleven.com/bugs-tec...-facebook.html
    under investigation
    * but it's not a bug when you don't see some games of your friends in your schedule.
    They are too many.
    Try to keep some limit - near 120 friends.
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