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Thread: Why don't I get my tokens ?

  1. #1
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    Why don't I get my tokens ?

    @jeeve

    When ever I complete an offer by downloading an app to get tokens I do not receive them . But I I do run the apps I download . Why is it so . Sometimes they say offer is unavailable yeah I understand when an offer is unavailable. But why should an offer be made available then when completed I don't get my token . It has happen over seven times . I use my data bundle to download. Please fix this .

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  2. #2
    Dreamer Barry Brinkhuijsen's Avatar
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    U must contact the advertiser, not Nordeus.
    There is a link somewhere for missing tokens. Make a screenshot to prove u have runned the app and contact them. I do all the time
    nitiznath likes this.
    WZAWZDB!

  3. #3
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    Quote Originally Posted by Barry Brinkhuijsen View Post
    U must contact the advertiser, not Nordeus.
    There is a link somewhere for missing tokens. Make a screenshot to prove u have runned the app and contact them. I do all the time
    Okay who is the adviser ?

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  4. #4
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    Here is the appropriate thread: http://forum.topeleven.com/top-eleve...ch-issues.html

    The first post by @Jeeves , section III explains how to contact providers.


    To @Jeeves or any other moderator, please consider cross posting the video offers bugs thread in this bugs/technical section of the forum. Makes sense users will post here as well.
    "Please stay polite"
    -The Justicer, "Never accept defeat"

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    Unofficial Updates Thread

  5. #5
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    Quote Originally Posted by LeManiaque View Post
    Here is the appropriate thread: http://forum.topeleven.com/top-eleve...ch-issues.html

    The first post by @Jeeves , section III explains how to contact providers.


    To @Jeeves or any other moderator, please consider cross posting the video offers bugs thread in this bugs/technical section of the forum. Makes sense users will post here as well.
    The trend is no longer available

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  6. #6
    Spanish Forum Moderator khris's Avatar
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    Quote Originally Posted by REDEEMER130 View Post
    The trend is no longer available

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    Hi REDEEMER130,

    Your best option is write to the support , using the "?" buton inside the game or here, that, is the same:
    https://nordeus.helpshift.com/a/top-...00008065724549

    Here the moderators of this forum are players of the commnity and can not help you with these problems and the admins are not here avaliable all the days of the week, and, too the forum admins have to send you to the support channel that I've said to see internally the posible problems with your account or so.

  7. #7
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    Quote Originally Posted by khris View Post
    Hi REDEEMER130,

    Your best option is write to the support , using the "?" buton inside the game or here, that, is the same:
    https://nordeus.helpshift.com/a/top-...00008065724549

    Here the moderators of this forum are players of the commnity and can not help you with these problems and the admins are not here avaliable all the days of the week, and, too the forum admins have to send you to the support channel that I've said to see internally the posible problems with your account or so.
    Thanks

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