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  Click here to go to the first staff post in this thread.   Thread: Special Sponsor

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  1. #1
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    Quote Originally Posted by StarlingCF View Post
    And, flags, avatars? like this? not load

    And this bug? its load very slow, flags, avatars...etc

  2. #2
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    Quote Originally Posted by starlingcf View Post
    and, flags, avatars? Like this? Not load

    aloooooo, gara? This bug????

  3. #3
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    The event has 20 levels. So even with Premium unlocked I cannot get 5 rewards. I’m so confused...

    Special Sponsor-349afafe-d408-4d7f-bbe6-8b66bfbfd0ac.jpg

  4.   Click here to go to the next staff post in this thread.   #4
    Administrator SausyFC's Avatar
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    Quote Originally Posted by Guido van den Berg View Post
    The event has 20 levels. So even with Premium unlocked I cannot get 5 rewards. I’m so confused...

    Click image for larger version. 

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    Thank you for this report. There are 20 rewards to claim, the text will be updated.

    SausyFC

  5. #5
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    Can somebody explain why 5 more levels were added and the the event was extended from 14 to 24 days?

    And how do we get our progress back? We already fulfilled some tasks, before the settings were changed!

  6. #6
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    Why is there one task with 75 points, while all other tasks and all required points for the rewards are tens? This particular task would as well have 70 points. The 5 points extra will get us absolutely nothing more.

  7. #7
    Apprentice Lyricalray's Avatar
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    Quote Originally Posted by beardygnome View Post
    Well this is a great start(!).
    Not one of my tasks matches the number in the description:
    Special Sponsor-screenshot_20200719-081113_top-eleven.jpg up
    This was a bug and the points were cleared for some of my friends who had already completed the tasks. Lol

    Team Name: Forza Adiat
    Manager Level: 60
    Trophy Won: 70
    F. Champ. Title: 3

  8. #8
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    The attached image is what I get now


    Unable to load photo, I have X,s in the premium rewards and the premium is now active, but no rewards can be accessed
    League Champion - 25 titles
    League Runnerup -

    Champions League Winners - 10 titles

    Cup Winner - 9 titles
    Cup Runnerup -
    Cup Semi Finalist -

  9.   Click here to go to the next staff post in this thread.   #9
    Administrator SausyFC's Avatar
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    Hi everyone, to sum up the current news on the Special Sponsor:

    • Due to an earlier technical issue, progress needed to be reset on tasks that had been made before the fix was pushed, as some were not logging correctly and showing incorrect values. All tasks have been corrected and should now be logging properly.
    • All Premium passes have now been re-applied for those who purchased and were seeing it as re-locked. Please re-log in to Top Eleven where you should see it unlocked and ready to go.

    In regards to the first bullet point, we unfortunately are not able to retroactively re-add progress to tasks that had already started before the fix was pushed, so please get in touch with our Support team using the "?" in-game for a direct follow-up specific to your case.

    Thank you for all of your patience while the team pushed the fix. Sorry this has occurred and for the inconvenience caused.

    SausyFC

  10. #10
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    Quote Originally Posted by SausyFC View Post
    Hi everyone, to sum up the current news on the Special Sponsor:

    • Due to an earlier technical issue, progress needed to be reset on tasks that had been made before the fix was pushed, as some were not logging correctly and showing incorrect values. All tasks have been corrected and should now be logging properly.
    • All Premium passes have now been re-applied for those who purchased and were seeing it as re-locked. Please re-log in to Top Eleven where you should see it unlocked and ready to go.

    In regards to the first bullet point, we unfortunately are not able to retroactively re-add progress to tasks that had already started before the fix was pushed, so please get in touch with our Support team using the "?" in-game for a direct follow-up specific to your case.

    Thank you for all of your patience while the team pushed the fix. Sorry this has occurred and for the inconvenience caused.

    SausyFC
    That means that we have pay for the premium pass but we are not going to get the 1st reward for the premium pass? Because ok, now the premium is unlock but the 1st premium reward is locked... My experience in gaming says that whenever you unlock a premium pass all rewards from previous stages of the event are automatically open... is this a new bug?

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