Quote Originally Posted by cracicot View Post
Can you elaborate on that, because I am not sure what you mean
I mean that however obvious some points the users make are, either they don't answer to it at all or give us the typical CS answer a la "We are happy for your inquiry. Our team will be looking in to it". At least Cat shows some frustration over certain issues and admits only beeing a helping hand not having more information as we do. As for the Super Mods..there is where my frustration goes. I think its them lacking the information or beeing ordered to keep us at bay.

There are obviously too many issues that can be addressed by 2 ppl. There seems to be some kind of bottleneck that got stuffed with issues so much that it got stuck. On the other hand if you try to take it to nordeus directly you get to meet their CS. Which basically puts you back to the " we look into it" path.