May 27, 11:44

I sent you a screen shot of my sign up email with time and date. Your system doesnt allow for more than one file to be uploaded so please indicate how i can send both my sign up email and deposit email

This is poor form on your part and should be automatic.... youre giving these offers a bad name by making it so difficult to get the reward.
Please respond with how exactly i can resend BOTH the welcome email and the conformation of deposit.
I will have to take this matter to top eleven themselves should a satasfactory resolution not be found as it puts the reputation of their game in doubt.

I look forward to your timely response in order to get this matter resolved.
Many thanks