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  Click here to go to the first staff post in this thread.   Thread: [Official] Top Eleven v5.3 - 7th of February

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  1. #1
    Spanish Forum Moderator khris's Avatar
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    Quote Originally Posted by Jeeves View Post
    Guys have you tried to login today already?

    Does the game still not load? Neither on the Web nor on the Mobile platform?

    Have all of you tried to:
    a) Mobile - Clear cache or fully reinstall the app.
    b) Web - Clear cache and cookies. Try to load from topeleven.com and Facebook.com
    Perfect for me in my potatoe pc from XVII century xD

    :'D

  2.   Click here to go to the next staff post in this thread.   #2
    Pro Jeeves's Avatar
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    Quote Originally Posted by khris View Post
    Perfect for me in my potatoe pc from XVII century xD

    :'D
    I would have called BS on that statement but then again, potatoes were in fact brought to Spain around the late 16th century. :9

    [Official] Top Eleven v5.3 - 7th of February-potato-pc-master-race.jpg

    Alright... you pass this time. This time.


    I do hope these issues are dead in the ground and everyone can log in today though!
    I my self couldn't log in via the Web yesterday but had no problem doing so on mobile.

    Some players have reported that they could play on Web but only though Facebook.

  3. #3
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    Quote Originally Posted by Jeeves View Post
    Guys have you tried to login today already?

    Does the game still not load? Neither on the Web nor on the Mobile platform?

    Have all of you tried to:
    a) Mobile - Clear cache or fully reinstall the app.
    b) Web - Clear cache and cookies. Try to load from topeleven.com and Facebook.com
    I tried already 10 times reinstall app in my iPhone, still no effect.Can't login.

    How can i clear cache?

  4.   Click here to go to the next staff post in this thread.   #4
    Pro Jeeves's Avatar
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    Quote Originally Posted by Saint_ View Post
    I tried already 10 times reinstall app in my iPhone, still no effect.Can't login.

    How can i clear cache?
    Well the cache was already cleared since you reinstalled the app. Can you write to support about the issue, Saint_?
    The guys are gather and checking all such cases as we speak so you'll help out a lot this way!

    Use this link to our web support form and fill it out. That will open a ticket in our system and an agent will take on your case.

  5. #5
    Dreamer Alessio Fitch's Avatar
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    Quote Originally Posted by Jeeves View Post
    Well the cache was already cleared since you reinstalled the app. Can you write to support about the issue, Saint_?
    The guys are gather and checking all such cases as we speak so you'll help out a lot this way!

    Use this link to our web support form and fill it out. That will open a ticket in our system and an agent will take on your case.
    Hey bro...Maybe you wont ignore as Moi ALWAYS doing it...So after this update which I lik,e the problem is that I Can't see the videos as before, and that being 30 a day with ALL my accounts played on the same device as Always....Sooooo wtf? Can you please help me with these problems?? With that ghost/grey function on videos it got ****ed entirely as I can see and the devs decided to alter it instead of fixing it....Waiting to hear from you soon ! Thanks
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  6.   Click here to go to the next staff post in this thread.   #6
    Pro Jeeves's Avatar
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    Quote Originally Posted by Alessio Fitch View Post
    Hey bro...Maybe you wont ignore as Moi ALWAYS doing it...So after this update which I lik,e the problem is that I Can't see the videos as before, and that being 30 a day with ALL my accounts played on the same device as Always....Sooooo wtf? Can you please help me with these problems?? With that ghost/grey function on videos it got ****ed entirely as I can see and the devs decided to alter it instead of fixing it....Waiting to hear from you soon ! Thanks
    We've noticed that there seems to be an issue where the Get Free button would go on an eternal loading-loop (If you can call it that way) instead of simply graying out when there are no video offers available at the moment. (Before you would get a message that would tell you that there are currently no videos you can watch).

    We're investigating these cases and gathering data though our support team. So please, if anyone is getting the Get Free button on a loop with no end instead of the button simply graying out, you should definitely open a ticket with our support team so we can register the case and have your account data at hand. Thank you in advance!

    Still, it could be an Offer Availability matter. We don't decide how many videos an account will receive. The providers determine this. More videos could become available at different times of the day as well. But if you mean that instead of there being no available videos the above issue happens where the button simply doesn't do anything after you tap it then make sure to write to support about this.
    Alessio Fitch likes this.

  7. #7
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    Just to let you know. Its working on firefox again

  8. #8
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    Some associations change to many time from members,they choose the best teams to play.
    This is to easy and not fair.
    Please set a limit to change players into the groups,like 2 maximum,and if they want to change again so 1LVL down.
    Some are fighting from the begining to get to the top and others only take benefit from the systhem.

    And yes,firefox,chrome,opera and avast safe zone are working again.
    Ioannis Boulakas likes this.

  9. #9
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    Quote Originally Posted by Moi View Post
    Hi Managers,


    IMPROVEMENTS

    - The rules for healing loaned players have been updated. The owner Manager of loaned players can have them healed by other members of his association up to a maximum of 5 rests (5 rests is a global limit for all loaned players) per day.
    - We've improved the performance of the game by either reducing battery consumption for some devices or improving the number of frames per second for other ones.
    - For Managers who play on Android devices, note that Google Game Achievements are now located in Settings.
    - The updated tutorial that was available on Android devices since version 5.1.1 is now available for iOS devices and on web browser versions.



    .
    Good to hear that but to be justice and fairness you must ban all those ridiculous Asso
    [Official] Top Eleven v5.3 - 7th of February-screenshot_16.jpg[Official] Top Eleven v5.3 - 7th of February-screenshot_17.jpg

  10. #10
    Antonio Gustavo Hernandez
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    Quote Originally Posted by Ioannis Boulakas View Post
    Good to hear that but to be justice and fairness you must ban all those ridiculous Asso
    Click image for larger version. 

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    I also realized that today. From sale
    Ioannis Boulakas and scalle like this.

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