Antonio Gustavo Hernandez
Guest

Originally Posted by
Jeeves
5. Video Issues
If any video you watch crashes during the play through, this will not take away from the total amount of videos the provider has appointed to your account. Please keep that in mind. But do write to our support team about such videos so we can notify the providers.
6. Soft Cap/Daily limits
We've openly discussed this in the past. There is a soft cap of videos that everyone can receive by the providers. This was done because of the huge disparity that could occur in the past where some players could get up to a hundred videos per day while others have around 15-30 or so. This would happen because of how the whole advertisement thing works - Providers want to advertise the products of their business partners to the people that are most likely to buy them. Thus providers use metric data witch said systems interpret and decide who gets to watch what. Obviously this depends on your demographic, where you live and so on.
This is not something we can control. What we can do, and have done in the past, is notify the providers of faulty and/or broken videos so they fix them. We find out about such issues from you guys.

I've explained all of this in the past as well,
in this here thread. Check it out.
5. It affects the total amount of videos, has happened me so many times.
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